Product: Att Internet Installation Clear all filters (12 of 12 reviews match)
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was suppose to have uverse internet installed 6-26-17 between 8-12 no installer showed up when called at 1205 to see what was going on was told i didnt know how to read a clock. then told installer was running late and would be there some time that day. at 3pm was told...
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1.0
Att
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Att Internet Installation
I liked
  • Will def not recommend based on your customer service
I didn't like
  • Misinformation
#1066976
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Internet connection is in neighbors yard with locked gate. A tech has come more then 3x. when he finally got in he needed the neighbor to cut a bush. A senior tech came, again neighbor not home. Said he would come back, never did. Can u not call neighbor to make sure...
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1.0
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Att Internet Installation
#1060612
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I ordered a internet upgrade on the 14 of this month. No one bothered to tell me they needed access to neighbors yard! When they couldn't go in they came back to us installed everything inside our home that they could. with a promise of a quick return to finish....
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2.9
Att
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Att Internet Installation
#1039595
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Four days ago an AT&T Tech installed my fiber internet at my house. It stopped working one day later. I spent about 2 hours on the phone the next day to get a tech to come back out to look at why my internet was not working. When the tech got here, he said the previous...
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Att
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Att Internet Installation
I didn't like
  • Quality of work and customer service
#1036688
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ordered internet was scheduled for install date my husband took off work..i called the day of they said they never received my $100 prior to install day..as of YESTERDAY they cancelled yet NEVER SENT AN EMAIL OR CALLED OR ANYTHING..so i look on my credit card statement...
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Att
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Att Internet Installation
#1017322
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Attached are some pic’s of your install crew & and the Char-Meck repair crew. Actually, I don’t know why you even bother to have residents electric, gas and water lines marked…most of your installers can do an uncanny job of finding them all by themselves. So, save...
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Att Internet Installation
#950190
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In considering an update of my ATT services (Uverse was recently installed in our neighborhood) I called ATT for quotes on various bundles. Since their pricing structure is ridiculously complex, I called multiple times in a futile attempt to get a consistent quote....
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Att Internet Installation
#915457
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on one day and internet 5 days later although not discussed in original order. Not a good idea since I was transferring service. I called to resolve the issue and the next rep told me both would be installed the same day, but we went another week out, then she didn't...
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Product
Att Internet Installation
I liked
  • Direct tv tech
I didn't like
  • Any other part of this experience
#907250
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However, I was informed there would be an early termination fee for DirecTv so I decided to just go with internet service. Come day of installation, tech told me he couldn't install because the wires weren't outside yet. I'd have to wait to be contacted. So I had to...
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1.0
Product
Att Internet Installation
I didn't like
  • No one is in sync in regards to information
  • Dishonorable
  • Long wait times
#901775
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I had the worst service dealing with AT&T they were supposed to come and install internet in my home today the technician said he ran into some trouble and had to call Construction but he never returned or called me to let me know what was going on I called AT&T...
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1.0
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Att Internet Installation
#894816
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