Canal Fulton, Ohio
Not resolved
1.8
Details
0 comments

Update by user Jul 03, 2016

I'm cancelling everything AT &T. They are an all around horrible company only looking out for themselves.

When you call customer service, you have to schedule 1-2 hours of your day so you can get transferred all over the world and regularly disconnected. Horrible just horrible. Also, their modems, tgat you have to purchase cost almost $200 and they will tell you they will only last 6 months to 1 year.

And that's true, I've bought 4 over the last 4 years. I think they rig them somehow to go out because modems should last years.

Original review posted by user Jun 30, 2016

AT&T, the most deceiving company I have ever done business with. Here is how the scam works:

My internet was disconnected many days before the disconnect date.

When I call they say I owe $82 to have it reconnected. I pay via their website. The next day still no service so I call and they tell me that after one day of disconnection, they seized the account and I will have to open a new account for an additional $150! What????

What was wrong with the account I have had for 5 years. I told them to kiss it!

Called my bank and stopped payment and am getting a different internet provider.

STAY AWAY FROM ANYTHING AT&T!!!!

Product or Service Mentioned: Att Internet Plan.

Reason of review: Pricing issue.

ATT Pros: Somewhat dependable service.

ATT Cons: Equipment warrenty, Long customer service waits, Charging me to switch accounts, Deceptive billing, Deceptive sales tactics.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ATT Reviews

  1. 1128 reviews
  2. 507 reviews
  3. 187 reviews
  4. 52 reviews
  5. 28 reviews
ATT reviews