Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability

Update by user Jun 17, 2017

Sorry I Typed The Wrong Year On My Review Typo Era The Year Should Be 2017

Original review posted by user Jun 17, 2017

8-17-1917 I Have ATT For My Internet Service For Elite I Pay $44.00 A Month I Am On A Promotion And Told Them I Couldn't Afford The $44.00 A Month I Called Them And Was Told They Could Lower It $5.00 A Month Which Would Be $39.00 But to Lower It More I Had To Sign A Contract For A Year That Would Cost Me $180.00 If I Canceled Before The Year Was Up It Is Pro Rated Are They Nuts--- What Person Would Sign A Contract For Internet If It Doesn't Work Right Your Out A Lot Of Money If You Cancel The Contract When I Got The Letter For The $5.00 Off Per Month They Took $3.00 Instead And Told Me The Loyalty Department Figured $15.00 Off From The Regular Price Of $59.00 A Month And Was Told To Drop It More Then $3.00 They Wanted Me To Sign A Contract Same Sales Pitch They Lied To Me I Was Fit To Be Tied This Company Is Horrible How Do they Stay In Business I Guess The Cell Phone Part Is Good.

Review about: Att Internet Plan.

Reason of review: Poor customer service.

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