Product: Att Internet Service Clear all filters (0 of 625 reviews match)
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When we purchased new service via phone, we were told that we would get 50 mbs internet service, but when tech arrived to install it, we were told it would be only 5 mbs. BIG DIFFERENCE! Spoke to over 15 reps about getting the second line to boost it and was told it...
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1.6
Ciudad Juarez, Chihuahua
Product
Att Internet Service
I didn't like
  • Deceptive sales
#1246267
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AT&T dissatisfied customer for several years. My internet service has never worked properly. Each evening, the internet goes out and on weekends it is spotty. The cable TV picture has snow on the screen or freezes. I have had techs out to my house moving wires around,...
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1.0
Product
Att Internet Service
I didn't like
  • Inability to resolve my issue nor issue me credit
#1242778
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Need to rise up and fight back against this capitalist company AT&T and these incompetent people they hired to put in their fiber optics. If you had damage to electrical underground line, sewer lines, water lines, fences driveways, yards torn up anything. the number to...
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Product
Att Internet Service
I didn't like
  • Are bottom feeders
#1240824
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ATT - Approaching the speed of dial-up in 1996
Internet has been absent all of one day (April 11) and for much of April 10 and 12. It departed this afternoon as well, but is now back on . Our speed is 1.25 mb for downloads and 22 k for uploads. This is unacceptable. More details? Attached is a .pdf file...
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1.5
Product
Att Internet Service
I didn't like
  • Problems never get fixed
  • Getting the run around
  • Internet service
#1233633
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I called to cancel my internet because they jacked up the price without any notice and was told I'd have to pay an early termination fee! What *** since I bundled it with DirecTV I never signed a separate agreement nor was I told that there was a contract. So I...
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1.0
Product
Att Internet Service
#1223970
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Wow can’t even believe I’ve been without Internet in my home for two weeks now and my DirecTV doesn’t or hasn’t actually worked in two months.After numerous calls that were complete waste of time usually see him in about 7 to 10 minutes on hold for each department they...
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1.0
Product
Att Internet Service
#1216148
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Everything was good when I was paying an extraordinarily high bill yet the minute I changed my unlimited plan all of the sudden my Internet stopped working, but not before I couldn’t actually watch anything on my television.Sure I was used to DirecTV going out when...
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1.0
Product
Att Internet Service
#1214498
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back on 2/6, and 2/7 2018 I called to cxl service I was then offered by 3 different people u300 and internet for 92.00 plus taxes, received bill today 3/15/18 and was for 258.00.when i called to question I was informed could not get that offer stating more or less that...
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1.0
Product
Att Internet Service
#1211267
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I've been a loyal AT&T customer for years. Always pay my bill on time, even have a current credit. My "contract" is up in 3 days (March 11). When we initially changed our Direct TV service, we continued to have issues with internet. It was all on their end, and took 3...
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1.0
Product
Att Internet Service
I didn't like
  • Inefficency
  • Uninformed unwilling customer service
  • Problems getting a response
#1205959
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Att service is very bad. I was on hold for 25 minutes only for the rep to tell me his system was down and that i would have to call back!!!! then he hung up on me when I asked if he would email that to me so I would have it in writing. I hate ATT!!! They do not provide...
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Anonymous
Judy west

I think we all need to leave ATT in order for them to know we are tired of poor service. They sell DSL but have admitted that it is outdated and does not work well. Yet they c...

1.7
Product
Att Internet Service
I liked
  • Longevity at the company
I didn't like
  • Rude agents
#1202497
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