Product: Att Internet Service Clear all filters (621 of 621 reviews match)
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I called to cancel my internet because they jacked up the price without any notice and was told I'd have to pay an early termination fee! What *** since I bundled it with DirecTV I never signed a separate agreement nor was I told that there was a contract. So I...
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1.0
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Att Internet Service
#1223970
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Wow can’t even believe I’ve been without Internet in my home for two weeks now and my DirecTV doesn’t or hasn’t actually worked in two months.After numerous calls that were complete waste of time usually see him in about 7 to 10 minutes on hold for each department they...
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1.0
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Att Internet Service
#1216148
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Everything was good when I was paying an extraordinarily high bill yet the minute I changed my unlimited plan all of the sudden my Internet stopped working, but not before I couldn’t actually watch anything on my television.Sure I was used to DirecTV going out when...
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1.0
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Att Internet Service
#1214498
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back on 2/6, and 2/7 2018 I called to cxl service I was then offered by 3 different people u300 and internet for 92.00 plus taxes, received bill today 3/15/18 and was for 258.00.when i called to question I was informed could not get that offer stating more or less that...
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1.0
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Att Internet Service
#1211267
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I've been a loyal AT&T customer for years. Always pay my bill on time, even have a current credit. My "contract" is up in 3 days (March 11). When we initially changed our Direct TV service, we continued to have issues with internet. It was all on their end, and took 3...
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1.0
Product
Att Internet Service
I didn't like
  • Inefficency
  • Didnt deliver promises
  • Uninformed unwilling customer service
#1205959
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Att service is very bad. I was on hold for 25 minutes only for the rep to tell me his system was down and that i would have to call back!!!! then he hung up on me when I asked if he would email that to me so I would have it in writing. I hate ATT!!! They do not provide...
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Anonymous
Judy west

I think we all need to leave ATT in order for them to know we are tired of poor service. They sell DSL but have admitted that it is outdated and does not work well. Yet they c...

1.7
Product
Att Internet Service
I liked
  • Longevity at the company
I didn't like
  • Rude agents
#1202497
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Finally, ATT decided to switch us to Uverse. That works but is SUPER slow! 3. Got a bill for $318 which included a termination fee, and extras that we did not order. NOTE - We did not terminate nor did we change any service. ATT moved us and added crap on. 4....
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1.0
Product
Att Internet Service
I didn't like
  • Transferred many times before someone can actually do something
  • Long wait times
  • Tell you taken care of but have done nothing
#1180861
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In July of 2017 I moved and set up phone and internet service with AT&T.While ordering the service, the customer service representative tried several times to get me to bundle it with their television service. Knowing I was going to be setting it up and bundling it...
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Product
Att Internet Service
#1178561
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Att - Outage

had no internet service or tv. no updates they just say outage. 48 hrs this is ridiculous. going to look back into comcast.
1.3
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Att Internet Service
#1160050
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worst internet service I have ever had to experience.your services is giving me ulcers. I cant study for my nursing for the computer keep shutting down ever 5 seconds and trying to reboot. It's not my computer I just had it serviced. I have had a dad experience with...
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Att Internet Service
#1114011
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