Manufacturer: Att Category: Internet Services Clear all filters (23 of 23 reviews match)
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Decided last minute not to get service with AT&T as I was lied to not once, twice but three times by sales reps about speed and ability to get Netflix.After talking to neighbors they informed me that service to this area sucked, and not to get it, unfortunately this was the day of install and was unable to contact to cancel. When installer arrived I informed him of my change of heart, he was OK with it and went away. I contacted AT&T and told...
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Att
#976668

had to buy a new modem back in october three week s later received a letter from them tha I was to received a special rate of 22.00dls p/m , instead all I got was 54.00 p/m , kept calling and all I heard was don't worry I will fix it yust send the difference , I then received an e-mail that I was short on my payment , got online to talk to some one , first one guy, then a specialist, she asked me my Phone # I then got a call from a "supervisor...
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1.0
Att
I didn't like
  • Made me feel like a fool
  • Dishonest salesman
#974696
I received multiple mail advertisements from AT&T right after my move to my new house.I went with a company named Source One because I believed the small companies provided better service. The service was outstanding at Source One but because I live in rural area, the signal was not great. I finally gave in a ordered Direct TV and Internet through AT&T thinking at least a big company would have better connectivity. Boy was I wrong. Their...
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1.9
Att
I didn't like
  • Customer support sucks
  • Condecension of the support staff
  • Unwilling to help issue
#953019

Att Internet Service Review

#898408
1.1
Two days without service there are no modem in the state of Florida they had to go to China to find one, could not even go China to get it, AT&T won't let me go thinking of Comcast
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Att Internet Service Review

#897877
1.4
After 3 years of "good" service with AT&T wireless, during the past couple months I cannot seem to be able to hold a single call or access email / data at all. I live in NJ and travel locally and to NYC. It has come to the point of moving to another wireless provider as this is driving all of us insane!
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Att Internet Service Review

#844512
1.0
AT&T internet is going by data usuage. I SIGNED a year contracted and they are not giving unlimited usuage!! This is 2016 no one has cable its called live streaming! This is unfair to fixed incomes to raise and put allowance on what we use monthly,but we live in free world???
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I have to close the program and start over. I'm 90 years old and ATT is a pain in the butt. Why in the *** do I have to enter 100 words? Everything envolved with AT&t is definitely a pain, pain,pain, pain, A hundred words yet????????????????????????????????????. Wht a friffin waste of time trying to get a simple comlpaint through to ATT. I give up.......I think I will just go back to my newspaper You guys are really something to get...
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The bullet points: * Their internet service is meh. * Their wireless service is good (not extraordinary, but sufficient). * Their website feels like the developer got halfway through making a beautiful intuitive site, then rushed to finish it and left the navigation a sloppy mess. It has the potential to be awesome, but isn't. * Their customer service is ***. It used to be good, back in, maybe pre-2010? Since then it's rapidly spiraled downhill...
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#946253

Ive been an ATT customer since 12/2014 when I purchased my home. I have had nothing but bad luck with the Wifi terrible reception and most recent I could not get the newest updated speed for unknown reasons. The technicians were at my house for 6 hours unable to figure out the problem. I was then talked out of getting the fastest speed because the wires in the area were not capable. My wifi is still very slow and I have a difficult time...
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1.5
I liked
  • Introductory price
I didn't like
  • Quality of services
#943356

I have had att internet for over two years and their dsl is horrible. I Bumped up my internet to 6mbps and for over 8 months i only received around 2.83. I would call att every month, and after 3 technicians came out and over 10 phone calls nothing was ever fixed or resolved. The only thing that happens is my bill goes up every month. They were charging me for 6mbps and i was only getting 2.8. Every time we call they go through the same steps...
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#932658
On July 28 I was online, on AT&T chatting with a representative and he helped me order new AT&T internet service and Direct TV service through the 80$ monthly promo you had at the time. I selected to have the services installed on Friday, August 5 between the hours of 9:00-11:00. Shortly after this, I started getting emails from AT&T saying I needed to contact them. More information was needed from me in order to process my request. So I called...
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1.0
I liked
  • Internet does work and works well
#931395
I signed up with At&T when I moved to Dallas a few months ago.They messed up setting up my automatic bill pay and my internet was shut off a month later. I received an email saying my bill was due, but no actual bill in the email. (I set up for paperless bill system). It said in the email I had to sign in to view my bill, which after 40 minutes of frustration, I was still unable to do. After being on hold for almost an hr, I finally managed to...
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#920614

I called today and again att showed everything working I should not be having a problem, but I can't watch HULU or Netflix without problems. This problem is on the new tablet I bought yesterday, my smart TV and my blue ray player. It doesn't take a rocket scientist to figure out there is a problem. I asked to be connected to customer service, they connected me to another line that asked the same questions. This person and the last person...
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