Product: Att Mobile Phone Service Clear all filters (58 of 58 reviews match)
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Prepaid AT&T customers are bottom of the line when it comes to options and customer service.It's funny because Cricket has a lot of features like HD voice, Wifi calling, carry over data, etc and its the same network. AT&T is just too cheap to provide those services to...
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1.2
Product
Att Mobile Phone Service
I liked
  • No contracts
I didn't like
  • Frequent network outages
  • Poor coverage area
  • Terrible customer service
#1229826
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I was a mobile service customer with AT&T for 15 years and blame myself for staying with them for so long. My primary complaint was their exorbitant prices. When I cancelled I was paying $134/ month for one line. The final straw began when I received an email from AT&T...
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1.8
Product
Att Mobile Phone Service
#1206144
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00 for 2 cell phones and direct and a wireless router i was promise the world with this company until i cancel ur previous companies att has custamer service rep that has no clue what they are talking about and lies to u ive spoke to john id number 103353 said he is...
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1.4
Product
Att Mobile Phone Service
I liked
  • I thought i was getting a good deal
#1204918
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Att - Frauds and liars at Smyrna, Georgia AT&T location

I was lied to at the store at Smyrna, Georgia (30080) when I went to get At&T connection for having $80 for mobile connection, now that I see my bill I am charged $120; why is that so? Why are there frauds at AT&T? I spoke to customer care for more than 1 hour and I was just being beaten round the bush... I bought at&t for better customer service but it has the worst service ever {{Redacted}}
Product
Att Mobile Phone Service
I didn't like
  • Dealing with customer service
#1198031
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AT&T Wireless is the absolute worst network there is and the problems are never fixed.It is very unreliable especially in Cincinnati, Ohio. Text messages always take forever to send and receive, a lot of calls drop, reception is lacking, call quality is not clear and...
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1.1
Product
Att Mobile Phone Service
#1181243
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Verizon's coverage is a lot better as well. There are a lot of areas where there are AT&T dead zones and low coverage areas even in major cities like Cincinnati, Ohio. Calling them does no good because problems keep happening over and over. Even T-Mobile has a faster...
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1.0
Product
Att Mobile Phone Service
I liked
  • No contracts
I didn't like
  • Frequent outages
  • Texts wont send
  • Lack of reliability
#1180030
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We purchased 2 brand new 7 plus I phones from ATT and internet. Upon getting everything setup we returned home to find very poor signal strength. We went back to the store and was told to call technical service. The call resulted in a complete reboot and found nothing...
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1.7
Product
Att Mobile Phone Service
I didn't like
  • Very poor and lied to every step of the process
#1163663
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3rd floor standing at glass window staring up University Blvd into Palo Alto.0 bars in Silicon Valley. Is that crap or what? Support suggested I get new sim card but my building is filled with people having no signal in most of the building. Even at the window. So I...
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Product
Att Mobile Phone Service
#1143855
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I’ve been with AT&T way before it was AT&T, it was Houston cellular when I purchased a cell phon for the 1st time and that service has gone down hill ever since AT&T bought out Houston cellular.The cell phone signal / reception is horrible in Texas especially Katy...
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1.1
Product
Att Mobile Phone Service
#1140050
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I have been with AT&T for many years with my mobile service. During hurricane Irma I was out of the country I had my roaming turned off and now they want to charge me $65 because a family member was trying to reach me to see if I was OK during the hurricane. I spoke...
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1.0
Product
Att Mobile Phone Service
#1119440
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