Product: Att Mobile Phone Service Clear all filters (0 of 64 reviews match)
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ATT - *** company

You ruined Direct TV. You sold my phone number to advertisers. You are overpriced. Your phones suck. Your network sucks.
1.0
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Att Mobile Phone Service
#1447344
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I WENT TO ATT STORE TO GET SERVICE ON MY IPHONE AND THE EMPLOYEE NAME AYDAN ASIANOVA HELP ME . SHE DIDNT EXPLAIN ABOUT MY PLAN AND WHEN I WENT HOME I LOOK MY PAPER WORK I HAVE TO PAY 50.00 DALLARS EVERY MONTH. THATS TO MUCH. IM ON FIXED INCOME AND I CANT AFFORD...
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Anonymous
mca5287

Hello & sorry to hear about your AT&T issues. Requirements for unlocking AT&T phones: Your device isn't reported lost or stolen, or involved with fraud. You must complete your...

1.0
Product
Att Mobile Phone Service
I didn't like
  • Very bad customer service employee not knowledgeable and rude
#1401241
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I WENT TO THE STORE TO GET SERVICE ON MY IPHONE AND EMPLOYEE NAME AYDAN ASIANOVA WAS HELPING ME TO GET SERVICE ON MY PHONE AND SHE DIDNT EXPLANE ABOUT MY PLAN . I WENT HOME AND REMEMBER SHE SAID IS GOING TO BE PAYMENT EVERY MONTH AUTOMATIC FROM MY ACCOUNT 50.00...
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Att Mobile Phone Service
#1401155
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i have constant issues with dropped calls and this has caused me problems in my day to day business,appointments, social calls & worset yet when im holding on line waaiting to be helped by other companies & att !! when I called in today I started at 1:29 only to get...
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1.0
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Att Mobile Phone Service
I didn't like
  • Run around
#1369794
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ATT - Poor customer service and coverage. Unfair practices.

At&T has the worst coverage and even worse is their terrible customer service! They entered me into a contract months ago I never aythorized. They said they sent me a device but never show that I have used it and I never asked for it or saw it. They offer no remedy or remorse. Do not use them, I’ll be switching to Verizon. I have 5 lines with them so I willi be switching to another service soon. Verizon seems to be the only service that cares so I’l be swoff
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Att Mobile Phone Service
#1358461
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I had a go phone. I had a balance of $300 in minutes. In 2016, a representative informed me that I did not have to keep buying minutes just to keep extending the life of minutes on plan. So I was told, all I had to do was call prior to minutes expiring next June 2017....
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1.0
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Att Mobile Phone Service
#1262688
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Prepaid AT&T customers are bottom of the line when it comes to options and customer service.It's funny because Cricket has a lot of features like HD voice, Wifi calling, carry over data, etc and its the same network. AT&T is just too cheap to provide those services to...
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1.2
Product
Att Mobile Phone Service
I liked
  • No contracts
I didn't like
  • Frequent network outages
  • Poor coverage area
  • Terrible customer service
#1229826
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I was a mobile service customer with AT&T for 15 years and blame myself for staying with them for so long. My primary complaint was their exorbitant prices. When I cancelled I was paying $134/ month for one line. The final straw began when I received an email from AT&T...
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1.8
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Att Mobile Phone Service
#1206144
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00 for 2 cell phones and direct and a wireless router i was promise the world with this company until i cancel ur previous companies att has custamer service rep that has no clue what they are talking about and lies to u ive spoke to john id number 103353 said he is...
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1.4
Product
Att Mobile Phone Service
I liked
  • I thought i was getting a good deal
#1204918
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ATT - Frauds and liars at Smyrna, Georgia AT&T location

I was lied to at the store at Smyrna, Georgia (30080) when I went to get At&T connection for having $80 for mobile connection, now that I see my bill I am charged $120; why is that so? Why are there frauds at AT&T? I spoke to customer care for more than 1 hour and I was just being beaten round the bush... I bought at&t for better customer service but it has the worst service ever {{Redacted}}
Product
Att Mobile Phone Service
I didn't like
  • Dealing with customer service
#1198031
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