Manufacturer: Att Category: Phone Services Clear all filters (35 of 35 reviews match)
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Does Katrina sound familiar when there was no service during the days following? How many years does it take to figure out about high water and service interruption? I guess AT&T, one of the largest companies on the planet, is a little cash strapped these days. Spin it any way you want it, Verizon will be my new mobile...
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1.0
I didn't like
  • Dropped service
#901095
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I had been receiving pre-recorded messages from healthcare providers attempting to collect on the previous owner's medical bills. On both occasions, I was asked to leave the store because I dared to express my dissatisfaction with the service I was receiving. I will...
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I spend all day yesterday , trying to talk on the phone with at& t costumer services , they said they can find my payments , I when to the bank I brought from the bank the statement , and still said didn't received the payment , Costumer Services At & T told me first...
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I didn't like
  • Worst costumer service
  • Taking of our money and not solving the problem
#899150
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Att Mobile Phone Service Review

#870030
1.1
I have no signal for as much as I pay. Anywhere and T-Mobile phones have great signal. This very poor service.
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I have to say at&t customer service is a joke!!!!It use to be if you had and issue with your phone all you had too do is go to your local store to resolve any issue. Not anymore, those days long gone. .you have too call customer service to try to resolve any issue....
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Hey Randy buddy, Just wanted to let you know how much your company sucks. Wife spent over 11 hours trying to get resolution on your sucky service, but alas, you and your staff have your tech support staff trained so well that nothing was done, no resolution was met,...
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I didn't like
  • Non-resolution of our problem
  • Tone
  • Repeated problems that occur and the non-resolution
#897699
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I called ATT and was told to disregard the bill and I would receive corrected bill. Two weeks after that, I received bill by email for $195. I then called Customer Service and after being transferred four times, I was told that they show that the cell phone had been...
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Their Customer Relations department tried to work things out, but was cut off every time a transfer was made & had to retell story - 8 times total in 2 days. Sorry excuse for a supposedly customer-oriented organization. I only wish leaving them for another company would have more of a financial impact. Maybe my complaint to the FCC will get some att...
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1.0
I didn't like
  • Treated like dirt after so much loyalty
  • Condescending attitude
  • Fake empathy
#883577
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The AT&T sales sold me $80 a month with 2gig data, free telephone and texting. They included a 'free' tablet which would 'share' the 2g data. I was not told about a $45 activation fee for the tablet. I was not told i was authorizing a 2 year contract at $10 a month...
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There is no exageration about having the worse customer experience dealing with AT&T.I have been with them for over years and have a family, business and personal line which I'm moving all my accounts off of. I have had my bill increase through out this year. Last week...
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1.6
I didn't like
  • Customer service
  • False information
  • Lot
#873052
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I was duped into leaving Verizon after 12 years with a promise of a rebate.The rebate never came and after more hours than I can count On the phone with customer no service I am told it will not be coming. They teach their employees to lie, to up sell, to fake that...
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DISappointedC

DISappointedC ATT is just a monopoly with a customer service that is really only a SALES team. The Customer Service you speak to when you call are told by the monopoly that their job is to ...

I didn't like
  • Poor costumer service
  • Entire horrible experience
  • Incompetency and training of customer service staff
#862928
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