Manufacturer: Att Category: Phone Services Clear all filters (38 of 38 reviews match)
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DON'T TRUST AT&T. THEY WILL RIP OFF. They customer person taht I spoke to to set up my account told me I would have one orice for everything that we talked about on the phone for 2 years. Now, they have strted charging me for HBO, STARZ, CINEMAX and SHOWTIME.AT&T are...
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Att Mobile Phone Service
I didn't like
  • I hated it
  • Prices changed during the 2 year contract period
#917944
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Saw ATT ad for switching and the $650.00 per line. I did so. 4 lines to be exact. After 12 weeks of not seeing any money, I called and was told we are still processing your request. I no sooner hung up and 3 days later received notice in the mail, that they could not...
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Att Mobile Phone Service
#905162
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SWITCH OVER FROM TMOBILE TO AT&T AND IT END UP IM BEEN CHARGE FOR TWO BILLS BECAUSE ACCORDING TO THE STORE REP SHE SAID AS SOON AS I PORT THE NUMBERS FROM TMOBILE TO ATT YOUR SERVICE WITH TMOBIILE SHOULD BE CANCELLED WELL GUESS WHAT THEY NEVER CANCELLED THE LINES WITH...
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1.0
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Att Mobile Phone Service
#903109
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Att Mobile Phone Service Review

#870030
1.1
I have no signal for as much as I pay. Anywhere and T-Mobile phones have great signal. This very poor service.
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Does Katrina sound familiar when there was no service during the days following? How many years does it take to figure out about high water and service interruption? I guess AT&T, one of the largest companies on the planet, is a little cash strapped these days. Spin it any way you want it, Verizon will be my new mobile...
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1.0
Product
Att Mobile Phone Service
I didn't like
  • Dropped service
#901095
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I had been receiving pre-recorded messages from healthcare providers attempting to collect on the previous owner's medical bills. On both occasions, I was asked to leave the store because I dared to express my dissatisfaction with the service I was receiving. I will...
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Att Mobile Phone Service
#900551
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I spend all day yesterday , trying to talk on the phone with at& t costumer services , they said they can find my payments , I when to the bank I brought from the bank the statement , and still said didn't received the payment , Costumer Services At & T told me first...
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Att Mobile Phone Service
I didn't like
  • Taking of our money and not solving the problem
  • Worst costumer service
#899150
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I have to say at&t customer service is a joke!!!!It use to be if you had and issue with your phone all you had too do is go to your local store to resolve any issue. Not anymore, those days long gone. .you have too call customer service to try to resolve any issue....
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1.0
Product
Att Mobile Phone Service
#899010
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Hey Randy buddy, Just wanted to let you know how much your company sucks. Wife spent over 11 hours trying to get resolution on your sucky service, but alas, you and your staff have your tech support staff trained so well that nothing was done, no resolution was met,...
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Att Mobile Phone Service
I didn't like
  • Condecension of the support staff
  • Repeated problems that occur and the non-resolution
  • Taking of our money and not solving the problem
#897699
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I called ATT and was told to disregard the bill and I would receive corrected bill. Two weeks after that, I received bill by email for $195. I then called Customer Service and after being transferred four times, I was told that they show that the cell phone had been...
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Att Mobile Phone Service
#897651
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Their Customer Relations department tried to work things out, but was cut off every time a transfer was made & had to retell story - 8 times total in 2 days. Sorry excuse for a supposedly customer-oriented organization. I only wish leaving them for another company would have more of a financial impact. Maybe my complaint to the FCC will get some att...
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1.0
Product
Att Mobile Phone Service
I didn't like
  • Treated like dirt after so much loyalty
  • Condescending attitude
  • Fake empathy
#883577
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