Manufacturer: Att Category: Phone Services Clear all filters (35 of 35 reviews match)
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We've had cell service w/ AT&T for 6 years with no issues until NOW!!We needed to lower our cell bill due to a job lost and they offer no help for long time users only new customers! Ugh, really!?!? We own our phones so we decided to switch cell service and they even...
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Now I get a bill of 200 after I was quoted 164 (including phone install for the one phone) Now somehow they added $3 mobile protection plan without my consent and also said that I have to make installments on the 2nd phone until the credits get posted which can take...
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Yes I also get drop calls at&t say the has 4gigabytes thats a lie.I get dropped calls all the time expecially at wrong times . I had an emergency and could not use my phone and you are supposed to use it no matter what in an emergency. What kind of stuff is that. I...
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I cancelled mobile service after 5+ years in mid March 2016. It took about 10 days to unlock phone after cancellation. At the same time, ATT improperly charged me an early termination fee of $270, then charged my card, without permission, for an additional $330 and...
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Sprint, T Mobile, or a local smaller carrier...but these are the worst! I have asked for work outs, I "OWN" an iPhone free and clear...they refuse to give me the unlock code. They've retaliated in shutting off service, sending messaging to a third (unknown party...then...
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1.3
I liked
  • Varies from helpful to rude
I didn't like
  • Promises from one area not upheld in another
  • When told something then it should be the truth
#834713
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After was able to get one, and used it about 3 months, then 2 days now been trying to ask for a replacement as att employees have lied to me after saying they had put the order thru and found out they were lying to me as a consumer. I tried to get the order number and...
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With my daughter in tow we went to our local ATT store, my wife couldn't make it so she would have to get her phone later. I recognized the same woman that handled our phones two years prior. We decided on our new phones. I was asked which plan I wanted to be on. I...
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I didn't like
  • I was mislead
#826420
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Do Not USE AT&T!I have been a AT&T cell phone service user for 9 years, a couple years ago we decided to try the U Verse. It didn't work half the time so we switched to another cable service. I never received a notice as to what to do with the equipment. Finally I...
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1.0
I didn't like
  • Lack of honesty
#825293
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We are Canadian snowbirds and setup our prepaid directly billed to credit card US cellphone with this bad company, AT&T.Traveling thru Nevada on our way home, we had no service for over 24 hours. Called to complain and were given a $20 credit. Great, no problem. Yeah...
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rollo2016

rollo2016 Your mistake was in allowing them to bill your credit card automatically. Never a wise move. Even when away from home, you can pay your monthly recurring charges via your bank...

Att
I didn't like
  • Being told something by one employee and disputed by another
  • Deceptiv
  • Being told one thing
#824701
Reply to reviews
With my cellular phone provider I get 6GB of data per month.If I go over that I get charged $15 for an additional GB. That sounds okay, I can deal with that. However, I am sitting here right now with two hours left on my billing cycle and I just got told that I went...
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