Manufacturer: Att Category: Phone Services Clear all filters (42 of 42 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I have to say at&t customer service is a joke!!!!It use to be if you had and issue with your phone all you had too do is go to your local store to resolve any issue. Not anymore, those days long gone. .you have too call customer service to try to resolve any issue....
Read more
1.0
Product
Att Mobile Phone Service
#899010
Reply to reviews
Hey Randy buddy, Just wanted to let you know how much your company sucks. Wife spent over 11 hours trying to get resolution on your sucky service, but alas, you and your staff have your tech support staff trained so well that nothing was done, no resolution was met,...
Read more
Product
Att Mobile Phone Service
I didn't like
  • Non-resolution of our problem
  • Tone
  • Taking of our money and not solving the problem
#897699
Reply to reviews
I called ATT and was told to disregard the bill and I would receive corrected bill. Two weeks after that, I received bill by email for $195. I then called Customer Service and after being transferred four times, I was told that they show that the cell phone had been...
Read more
Product
Att Mobile Phone Service
#897651
Reply to reviews

Their Customer Relations department tried to work things out, but was cut off every time a transfer was made & had to retell story - 8 times total in 2 days. Sorry excuse for a supposedly customer-oriented organization. I only wish leaving them for another company would have more of a financial impact. Maybe my complaint to the FCC will get some att...
Read more
1.0
Product
Att Mobile Phone Service
I didn't like
  • Treated like dirt after so much loyalty
  • Fake empathy
  • Condescending attitude
#883577
Reply to reviews
The AT&T sales sold me $80 a month with 2gig data, free telephone and texting. They included a 'free' tablet which would 'share' the 2g data. I was not told about a $45 activation fee for the tablet. I was not told i was authorizing a 2 year contract at $10 a month...
Read more
Product
Att Mobile Phone Service
#881420
Reply to reviews
There is no exageration about having the worse customer experience dealing with AT&T.I have been with them for over years and have a family, business and personal line which I'm moving all my accounts off of. I have had my bill increase through out this year. Last week...
Read more
1.6
Product
Att Mobile Phone Service
I didn't like
  • Lot
  • Being lied to about the billing status
  • Fees
#873052
Reply to reviews
I was duped into leaving Verizon after 12 years with a promise of a rebate.The rebate never came and after more hours than I can count On the phone with customer no service I am told it will not be coming. They teach their employees to lie, to up sell, to fake that...
Read more
DISappointedC
DISappointedC

ATT is just a monopoly with a customer service that is really only a SALES team. The Customer Service you speak to when you call are told by the monopoly that their job is to ...

Product
Att Mobile Phone Service
I didn't like
  • Bad record keeping
  • Lack of lte coverage
  • Poor costumer service
#862928
Reply to reviews
We've had cell service w/ AT&T for 6 years with no issues until NOW!!We needed to lower our cell bill due to a job lost and they offer no help for long time users only new customers! Ugh, really!?!? We own our phones so we decided to switch cell service and they even...
Read more
Product
Att Mobile Phone Service
#849644
Reply to reviews
Now I get a bill of 200 after I was quoted 164 (including phone install for the one phone) Now somehow they added $3 mobile protection plan without my consent and also said that I have to make installments on the 2nd phone until the credits get posted which can take...
Read more
Product
Att Mobile Phone Service
#846648
Reply to reviews
Yes I also get drop calls at&t say the has 4gigabytes thats a lie.I get dropped calls all the time expecially at wrong times . I had an emergency and could not use my phone and you are supposed to use it no matter what in an emergency. What kind of stuff is that. I...
Read more
2.8
Product
Att Mobile Phone Service
#839380
Reply to reviews