Manufacturer: Att Category: Phone Services Clear all filters (38 of 38 reviews match)
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The AT&T sales sold me $80 a month with 2gig data, free telephone and texting. They included a 'free' tablet which would 'share' the 2g data. I was not told about a $45 activation fee for the tablet. I was not told i was authorizing a 2 year contract at $10 a month...
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Product
Att Mobile Phone Service
#881420
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There is no exageration about having the worse customer experience dealing with AT&T.I have been with them for over years and have a family, business and personal line which I'm moving all my accounts off of. I have had my bill increase through out this year. Last week...
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1.6
Product
Att Mobile Phone Service
I didn't like
  • Unethical business practices
  • Lot
  • Lied to by everyone i talk to
#873052
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I was duped into leaving Verizon after 12 years with a promise of a rebate.The rebate never came and after more hours than I can count On the phone with customer no service I am told it will not be coming. They teach their employees to lie, to up sell, to fake that...
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DISappointedC
DISappointedC

ATT is just a monopoly with a customer service that is really only a SALES team. The Customer Service you speak to when you call are told by the monopoly that their job is to ...

Product
Att Mobile Phone Service
I didn't like
  • Poor costumer service
  • Lack of lte coverage
  • Bad record keeping
#862928
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We've had cell service w/ AT&T for 6 years with no issues until NOW!!We needed to lower our cell bill due to a job lost and they offer no help for long time users only new customers! Ugh, really!?!? We own our phones so we decided to switch cell service and they even...
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Product
Att Mobile Phone Service
#849644
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Now I get a bill of 200 after I was quoted 164 (including phone install for the one phone) Now somehow they added $3 mobile protection plan without my consent and also said that I have to make installments on the 2nd phone until the credits get posted which can take...
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Product
Att Mobile Phone Service
#846648
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Yes I also get drop calls at&t say the has 4gigabytes thats a lie.I get dropped calls all the time expecially at wrong times . I had an emergency and could not use my phone and you are supposed to use it no matter what in an emergency. What kind of stuff is that. I...
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2.8
Product
Att Mobile Phone Service
#839380
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I cancelled mobile service after 5+ years in mid March 2016. It took about 10 days to unlock phone after cancellation. At the same time, ATT improperly charged me an early termination fee of $270, then charged my card, without permission, for an additional $330 and...
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Product
Att Mobile Phone Service
#836392
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Sprint, T Mobile, or a local smaller carrier...but these are the worst! I have asked for work outs, I "OWN" an iPhone free and clear...they refuse to give me the unlock code. They've retaliated in shutting off service, sending messaging to a third (unknown party...then...
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1.3
Product
Att Mobile Phone Service
I liked
  • Varies from helpful to rude
I didn't like
  • Promises from one area not upheld in another
  • When told something then it should be the truth
#834713
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After was able to get one, and used it about 3 months, then 2 days now been trying to ask for a replacement as att employees have lied to me after saying they had put the order thru and found out they were lying to me as a consumer. I tried to get the order number and...
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Product
Att Mobile Phone Service
#829944
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With my daughter in tow we went to our local ATT store, my wife couldn't make it so she would have to get her phone later. I recognized the same woman that handled our phones two years prior. We decided on our new phones. I was asked which plan I wanted to be on. I...
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Product
Att Mobile Phone Service
I didn't like
  • I was mislead
#826420
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