Manufacturer: Att Category: Phone Plans Clear all filters (263 of 263 reviews match)
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They have completely lied to us and played us for fools.We got the BOGO promotion. For the first three months we were told we would pay for them and then they will credit us after those three months were up. I cant really remember exactly but on the second month they...
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Att
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Att Phone Plan
#1071115
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In May, I called to set up a Passport deal for 1 month for my travel to Scotland.I was on the phone for over 2 hours and talked to 6 different people who all told me something different. That plan was supposed to be cancelled after 1 month. I should have known better....
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Att
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Att Phone Plan
#1069671
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Att use to be a good phone service untill they decided customers no longer mattered. My 15 years of loyalty is near over. They screw me every month and then when i call in they act as if its a hassle to take care of their problem. For several years now i been paying...
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Att
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Att Phone Plan
#1062791
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Att Phone Plan Review

#632017
2.0
DISHONEST. Went to AT&T Store Scottsdale AZ Fashion Mall. Told upgrading plan with free phone but salesman, aka a crook, submitted installment sales contract to company. I did not sign it, and both AT&T and store ignore requests to provide copy of signed contract. Manager at store, Nick, biggest liar of them all. Not going to pay - good luck getting phone back.
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Att Phone Plan Review

#592693
We called AT&T back in August to change a phone plan and they canceled our insurance without consent. My phone was stolen this weekend and there's nothing they can do. Im out $600 for a phone that I no longer have. Screw them!
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Att Phone Plan Review

#590836
2.6
Over Charged repeatedly, ATT kept promising to adjust bill, then didn't. When I went to upgrade my phone they were going to force me into a less favorable plan. When I left they charged me for leaving (and still hadn't credited my monies owed). Talk about forcing my hand... They lost a customer of almost 20 years!
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Att Phone Plan Review

#575275
5.0
There company is not good with problems you talk to different people and it ends up worse than where you starte c.f. the people dont read there notes and want to brush ot off or sell you a different plan or double talk amd rip you off
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ATT cut my service off yesterday and have left me stranded with no communication b/w me and parents or even with my kids when we are at separate job sights. I have no GPS capability to get home, cannot even call for help if we break down on the long drive home! I paid...
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CCEEO
CCEEO

ATT does Not care about it's loyal customers! Did you know that they have a loyalty department which is also the cancellation department? That just shows that they HATE loya...

Att
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Att Phone Plan
#1060555
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Last October, I moved from Verizon to AT&T, along with my brother and mom.I went to their store in Westminster CO. I wanted all three of us to have iPhone 7 Plus phones. I was ready to pay for all three phones, when the AT&T rep convinced me that it was crazy to...
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1.2
Product
Att Phone Plan
I didn't like
  • Custome service
#1055544
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Had to cancel AT&T service because it sucked.No bars where I live and dropped calls. Was losing thousands of $$$ of business. Went out and bought a new phone. (Don't bother trying to unlock your AT&T phone to move your number, it can take a week, just to find out if...
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1.0
Att
Product
Att Phone Plan
I didn't like
  • Refund practices
  • False promises
#1049000
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AT&T is the *** of all wireless carriers, overcharging month after month.Our bill is never accurate, some month it is $190, some, $380 and our plan never changes! The coverage is decent, not great, their customer service is horrendous as well. Am considering paying our...
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1.4
Att
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Att Phone Plan
#1032215
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AT&T installed a bundle of uverse, home phone and internet for me recently.Installation went ok, but the billing was messed up from the get go. I have had to call 3 times to get bills straightened out. My most recent bill included a $99 home phone install charge that...
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Anonymous
ray

had to call att three times for same problem unable to dial out and unable to received calls it also seem like they were blaming me for the problem when i was told the problem...

Att
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Att Phone Plan
#1030796
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AT&T upgraded me to plan 15 GB plan without my permission.I received notes via my iPhone that I had exceeded my current data plan. I called and spoke with a customer service representative about the high monthly bill. The representative stated the 15GB plan was the...
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2.6
Att
Product
Att Phone Plan
I liked
  • Ability to email chat sessions
  • Bundle service with direct tv
I didn't like
  • We have
  • Being falsely charged for service i didnt receive
  • Price increase with no conversation with the customer
#1008938
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Just got off the phone with AT&T.Not only did they give me false information about my billing cycle I just found out that their so called curtsy txt message can be up to 72 hours late when you are about to go over your usage which means if you receive the message on...
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Att
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Att Phone Plan
#1003602
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