Manufacturer: Att Category: Phone Services Clear all filters (178 of 178 reviews match)
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We were told in store by a self admitted "new" employee we could cancel the line for the watch if we didn't like it at no charge. The watch broke we cancelled the line last night for 122 dollars. I have been a customer since 2006. 10 years loyalty means nothing to ATT...
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2.1
Att
#955275
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I was " forced" to take AT&T service in a new apt.in Florida. (When they split up years ago, the building opted for AT@T exclusively).My previous carrier was Verizon- no problems.#1 problem: in order to get a technician to come to the apt. while under construction, I...
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business phone service was a horrible over charge from advertised price 2x more monthly, internet speed was never near their claimed speed and best part they still charged long distance per min. Contract locks make sure you remember the pain month after month. kbsfrick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att frick att...
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1.5
I liked
  • Awful
I didn't like
  • Incorrect billing and deceptive practices
#905922
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Att Phone Service Review

#1022728
2.5
ATT lied to me about the new plan. I was on an unlimited plan that was affordable and they told me the new plan was less expensive. Turns out it's not and ATT does not offer this plan anymore. I don't know how they get away with just telling their customers blatant lies. Not a happy customer.....!!!
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Att Phone Service Review

#773338
1.0
Don't change to AT&T....secretly Bad AT&T downloads data without your knowledge or authorization so then can charge you extra GB at $ 15.00...if you have Facebook, Google Maps or check emails...you will incur extra charges...without your approval...!!!
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Att Phone Service Review

#765816
AT&T wants to Bill Me for 2 extra months for services I do not have. I cancelled the landline service on December 14, 2015. They informed me that I will receive billing statements for January and February for 2016 for services I do not have. What a rip off. This is not fair to consumers
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Att Phone Service Review

#762797
I just spent my entire day on the phone, at the att store over 8 hours with atts ***... i have been lied to several times from the associates. Even hung up on. No one seems to know whats going on with promotions nor can anyone help.. this is the worst i have ever been treated by att or any cell phone company.. at this point i am ready to cancel my contract and move on.
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Received a call today from AT&T, a high pressure mobile sales call using scare tactics concerning upgrading 2 of my 8 lines stating AT&T will no longer support their own phones that are only a few years old, and must pay over $800.00 to continue to receive service on...
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Anonymous

Anonymous Face it, AT&T doesn't give a *** about customers.

Felt forced to agree to keep my business telephone on. Now am stuck under contracted with them for another year - couldn't tell me what it costs to cancel, plus still owe the 3x fee for the single month. Refused to let me talk to a supervisor or complaint...
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1.0
I didn't like
  • Customer service
  • No response to your problem
#863432
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I contacted AT&T after I found I had no more minutes late on May 30, 2016.I told them I was not going to add more minutes until June 1 under the $30 plan. They did not listen to me at all. They billed me $10.78 on May 31, 2016. I plan to dispute this unfair practice. I...
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Att
#858237
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First of all, I told At & t to block my international service from the beginning because another person is attached to my service but the didnt.... I occured over $400 in charges and for this reason I was behind on the bill even though it was not my fault. .. I have...
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On 2/21/2016 I purchased 2 prepaid SIM cards with $45 plans (on each phone) for my son who lives out of the country for his upcoming visit to the USA on 4/3/2016. I purchased the cards at the corporate store on 180 N Moorpark Rd, Thousand Oaks, CA. I paid for the...
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1.0
I liked
  • Worst
I didn't like
  • Anything about att
#822726
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Went back to the ATT store where i bought my phones and told the manager Geovanni the problem I was having with cancelling the service on my tablet and getting tranferred 10x during a 2 1/2 phone call with customer service. After watching him get tranferred a half a...
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4.0
I liked
  • Love the customer service and the professionalism
  • That i thought i was being taken care of
  • Serviceman
I didn't like
  • Att customer service kept transferring my rep so many times
#822175
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They are ***. I just paid them on the 19th that was almost 400.00 then today they turn my phones off! Saying oh your still past due but then yet says your new bill is 596 we can't restore until you pay that So now I have paid almost 1000.00 in one month and they...
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