Product: Att Phone Service Clear all filters (725 of 725 reviews match)
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ATT - AT&T Sucks

I own a small business & my phones went down which affects my sales at my shop. AT&T basically tells me there’s nothing can do & I’ll have to wait until next Friday for them to come take a look. So for the next week they expect me just to have no phones & lose money on a daily basis...
2.8
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Ione, California
Product
Att Phone Service
#1172672
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Just opened a NEW contract with AT&T for wireless service. As, is apparent with THIS provider, received ONE bill which was the meet the contract agreement amont! While the coverage areas are decent, you're likely to NEVER receive the same bill amount two months...
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Product
Att Phone Service
#1167083
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Well its time for me to switch to Verizon.AT&T had another voice and text outage last week and I along with thousands of others were affected. This is happening way too often. This is in Cincinnati, Ohio 45255 (Anderson Township). Also, the LTE reception in many parts...
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Anonymous
William

Whatever else you do : do not get into bed with Verizon.You have been warned.

Product
Att Phone Service
#1136145
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The ATT people tell me the only way I can get unlimited data and $25 direct tv credit is to go to $95 a month plan. I was scammed. I printed out a copy of the chat where I verified what I thought I was getting (as stated above) and representative agreed. Can't wait...
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1.4
Product
Att Phone Service
I didn't like
  • Did not get service agreed upon
#1132289
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leteers stating This account is not responible,,they are holding 2 phones hostage and refuse to unlock even though the numbers are now redistubted...financial loss,unnessary time and stress on the Authoorized account holder...I will NEVER USE ANY ATT PRODUCT OR SERVICE...
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1.2
Product
Att Phone Service
I didn't like
  • Ignorance
  • Expensive plans
  • Deceitful pricing
#1116872
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i just noticed that on the last phone i got from ATT they added insurance i neither asked for or approved This is not the first time this has happened. i call to have it removed (note no claims were filed) they refused to remove the charges. i spoke to the highest...
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Product
Att Phone Service
#1111048
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First of all, trying to reach them can take hours.You hear about Comcast customer service.... Well this company is FARRRR worst then Comcast. 2 yrs or so ago I was told that if I add a phone line to my monthly internet service, it would actually be cheaper, so, I did...
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1.2
Product
Att Phone Service
I liked
  • When i did finally talk to customer service they were friendly
I didn't like
  • Long wait to reach customer service
#1110433
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I finally went to the store to resolve my issue and was told I would have to come back tomorrow because no one there could help me. I have been an ATT customer since 1999 and I have now moved to Verizon, who has so far had excellent customer service. ATT really needs...
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2.0
Product
Att Phone Service
I didn't like
  • Upper management was not available to assist
  • Poor customer service
  • No one had the authority to handle an issue
#1109826
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In 2015, I moved my mother from her home to assisted living, she was always fiercely independent, and always insisted on paying her bills on time, this is important in the story.She was not however, computer savvy. She was a very bright woman, and a strong independent...
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1.7
Product
Att Phone Service
I didn't like
  • Poor customer service
  • Billing practices
  • Ethics
#1101094
Reply to reviews

PHONE HAS A LOT OF STATIC GOING TO TAKE A WK TO FIX NOT THE FIRST TIME OUT OF FIX IN 2 WKS TIME ATT CALLING UP TIL 12 AT NIGHT NOT SAYING ANYTHING NEED MY PH IT DONT MAKE SENSE PAYIN MY BILL ON TIME JUST TIRED OF ITWHY IT TAKE SO LONG TO FIX MY PH LINE I AM ON THE PH...
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Product
Att Phone Service
#1097188
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