The absolute worst customer service experience I have ever had with any company in my entire life. I have had 5 samsung galaxy note 3 phones.
The 5th one is already messed up with software issues. I was told that my only options were to cancel my contract, warranty replacement or the next program. I haven't had a working phone yet! So I can try a 6th phone, or pay more money for a new phone?
Now I've been given a case worker who is extremely rude and very demeaning.
I cannot speak with anyone else in the company but him. Joe Munzenrider 717-526-5639 is the guy who I've been assigned to and I don't understand how he has a job.
Product or Service Mentioned: Att Phone Service.