Little Rock, Arkansas
4.0
Details
0 comments

Update by user Apr 03, 2016

Hillsboro, Tx. ATT store is awesome

Great customer service due to the manager Geovanni who is very customer oriented. He believes they come first.

Original review posted by user Apr 02, 2016

Went back to the ATT store where i bought my phones and told the manager Geovanni the problem I was having with cancelling the service on my tablet and getting tranferred 10x during a 2 1/2 phone call with customer service. After watching him get tranferred a half a dozen times and being disconnected 3x in the hour and a half he was on the phone trying to resolve my issue he succeeded!!!!!!!

ATT obviously has a serious transfer issue that affects not just consumers but their in store reps as well.

THANK YOU GEOVANNI!!!!!!

Awesome, customer service at Hillsboro, Tx 76645 location. They really care about their customers.

Product or Service Mentioned: Att Phone Service.

Reason of review: Good customer service.

ATT Pros: Love the customer service and the professionalism, That i thought i was being taken care of, Serviceman.

ATT Cons: Att customer service kept transferring my rep so many times.

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