Product: Att Replacement Clear all filters (33 of 33 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have a small business. My modem went bad. AT&T said go buy a new one and then we can help you configure it. Otherwise, it will take 2 days for us to come do it. Made an appointment for 8:30 pm call back. AT&T never called. When you call them, you get the...
Read more
1.0
Product
Att Replacement
#683948
Reply to reviews
ATT salesman convinces us of the benefit of buying insurance coverage on cell phones, so we do, 11 months into coverage (with monthly charges on the bill from ATT), one of our phones is stolen and so we call ATT for a replacement, which is what the salesman said "If...
Read more
Anonymous
Anonymous

It is not a scam they have always charged a deductible, get over it maybe read what you are signing.

Product
Att Replacement
#612673
Reply to reviews
I signed on with Alltel and was never told AT&T was taking over their contracts. The 'replacement' phone that AT&T offered looked just like the phone I had selected with Alltel, but to my surprise, it was about 1/3 smaller. It was hard to use because the...
Read more
Product
Att Replacement
#612181
Reply to reviews
Called to get a replacement phone because my wasn't charging. Instead of filing an insurance claim I was sent to warranty dept. They replaced phone and nothing else said. Until I got a bill for over 500.00 charging for a phone that I had ripped out the part of the...
Read more
5.0
Product
Att Replacement
#600888
Reply to reviews

My phone is broken. I went to the store to show the problem and ask to use my insurance to replace the broken phone. The girl got me a new phone and made me to pay $80 she said it is deductible. Later I found out it turn to 24 month installment for the new phone. I...
Read more
Product
Att Replacement
#583987
Reply to reviews
April of 2014 AT&T was replacing a defective phone by gifting me a new phone of another kind. At the time they were out of the one I wanted, so I paid the difference for the upgrade to 32GB. I was told that the phone was mine, but as I'm now cancelling my service...
Read more
3.0
Product
Att Replacement
I liked
  • Phone
I didn't like
  • Lies
  • Charges
  • Poor customer service
#572288
Reply to reviews
Called At&t's customer service line today, they said they didn't require a signature when they deliver you a new phone...so the *** FedEx driver can just leave it on your doorstep! Really?!?! A $600 phone can just be left on a DOOR STEP?!?! I live in an apartment...
Read more
Anonymous
Anonymous

Standard shipping practice is for no signature when the delivery is to residential addresses. You would have received tracking information for that package after ordering it. ...

1.0
Product
Att Replacement
#571308
Reply to reviews
After two years of taking my tablet in for problems, I was given a replacement tablet from the same store and told all I would have to pay on it is the taxes which I did while there that day. I was reassured 5 times that I would not be billed for a new tablet as this...
Read more
Anonymous
Jurnee

My family had the same issue. Ours was by the store manager. I asked the same question about being billed after we paid the $49.99 for 3 tablets and she said no. I went bac...

Anonymous
Batman

AT&T doesn't provide replacements or any kind of warranty for tablets, only the manufacturer of the tablet can do that. They probably processed an upgrade and you only hea...

Product
Att Replacement
#545108
Reply to reviews
I had to replace my phone because it was malfunctioning so I went through the insurance program and paid the 199.00 deductible for a replacement (that still does not work properly) ATT sent me a phone with instructions to send the phone back in the same box and even...
Read more
1.7
Att
Product
Att Replacement
#534744
Reply to reviews
The first response was a computer asking questions. Then finally got a person. I could not understand her, so she shuffled me to some else. I got NOWHERE,so I hung up. I tried later and got the same results. My wife tried and got the same results. I then went to...
Read more
Att
Product
Att Replacement
#520076
Reply to reviews