Product: Att Reward Card Clear all filters (32 of 32 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
I ordered 3 items from Amazon today and charged them to my new, unused Visa Rewards card, and they charged my sisters account because they said they couldn't charge it to your new card!! What the *** is going on with you people? I have had nothing BUT TROUBLE AND...
View full review
Review
#1560642 Review #1560642 is a subjective opinion of poster.
Product
Att Reward Card
Pros
  • Frustrated
Cons
  • Worst customer service
  • Lack of customer service and inability to make a decision
  • Reward offer fraudulant
Reason of review
Rewards cards are WORTHLESS!!
Loss
$300
Preferred solution
Make these so called rewards cards work OR give me $300.00!!!
Tags
  • Truth
  • unhappy with att
  • Price Gouging
  • Liars And Thieves Fraud

ATT - Rewards cards not being mailed!

2.0
Details
Just an FYI for those of you not receiving your AT&T reward cards. Mine was showing as"claimed" but I never received it. I just got off the phone and AT&T excuse for me never receiving it was that a third-party contractor had cut through a fiber optic cable and slowed down the processing of the rewards cards! I find that unbelievable! However, because I had called and complained she said "oh I will put it in the system now and you should get it within 3 weeks." What would have happened if I had not called? So anyone who hasn't received their cards, needs to call them!
View full review
Review
#1541730 Review #1541730 is a subjective opinion of poster.
Product
Att Reward Card
When I signed up with DirectTV (45548047), I got a reward card of $100, which I completely forgot to use. A few weeks ago I found the copy of my card ({{Redacted}}), but not able to find the actual card. I tried to call the number on the card and was told to call the...
View full review
2 comments
Anonymous
#1633067

I'm surprised you received the same answer more than once.

View more comments
Review
#1445059 Review #1445059 is a subjective opinion of poster.
Product
Att Reward Card
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

ATT - Don't do it

Although there were no issues signing me up or installing the service but getting my address correct for my reward cards has been a ridiculous roller coaster ride. I've been waiting 3 months. Customer service is #unfuckingbelievable they are inept. This was a total inconvenience and I do feel like its an unnecessary run around. Cant wait to cancel!!!
View full review
Review
#1284745 Review #1284745 is a subjective opinion of poster.
Product
Att Reward Card
Reason of review
Poor customer service
1.0
Details

Update by user Jun 25, 2018

Since then they have contacted me and issued a credit to replace the gift card, a very good response. Just needed to get to the right person, no problem once I got passed the gift card department.

Original review posted by user May 26, 2018

Received a ATT reward card for directv, thought I put card in place I could find, however I was out of town for several weeks and then could not find card so called AT&T rewards center ( a waste of time), they looked up my account and found my card and it had not been...
View full review
Review
#1264701 Review #1264701 is a subjective opinion of poster.
Product
Att Reward Card
Cons
  • Unexpected charges
  • Bad policy
Reason of review
Poor customer service
Loss
$100
Preferred solution
reissue reward card, other Companies have no problem doing so
1.0
Details
I signed up in July and was never told about how to redeem (jump through hoops) reward.Figured the reward card would be sent to the billing address. Call today 10-18-17 and was told I did not redeem the reward and it has expired. They told me that I was suppose to...
View full review
3 comments
Anonymous
#1575101

Same with me. Pissed

View more comments
Review
#1116765 Review #1116765 is a subjective opinion of poster.
Product
Att Reward Card
Cons
  • Getting ripped off
Reason of review
felling to inform of hoops to jump through to get rewards.
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Fraudulent offers
2.9
Details
I have been on the phone several times with AT&T trying to get my $200 gift card for purchasing a certain phone.Also, been trying to get my $50.00 dinning card for signing up for automatic bill pay. Called 1-866-852-8617 and after waiting on hold forever, I went...
View full review
Review
#1035909 Review #1035909 is a subjective opinion of poster.
Product
Att Reward Card
Pros
  • Phone and the coverage
Cons
  • Customer service
  • Honoring of rebates
Reason of review
Poor customer service
Loss
$750
Preferred solution
Let the company propose a solution
If you have ever called one of their numbers, you know you will be connected to a foreigner who either doesn't understand English or does it so poorly that you can't communicate, and they never have a solution. I have done enough business with ATT to suspect anything...
View full review
1 comment
Anonymous
#1481892

Yes, I agree that they have the worst customer service when you’re get an offshore representative. They do not speak nor understand English.

I hate communicating it’s them.

They have promised me rewards for bundling 4 services and offered me a visa rewad and when in checked on the award it as not the same dollar amount. I’m so pissed!!!!

Review
#1013669 Review #1013669 is a subjective opinion of poster.
Product
Att Reward Card
Reason of review
Poor customer service
2.2
Details
We switched to Att in October 2016 "easy simple transition" ALL LIES! we were told that our gift cards for the switch should arrive within three months. Well now its Feb. 2017 and we have yet to receive them. come to find out we were never told that we had to submit an...
View full review
Review
#1007435 Review #1007435 is a subjective opinion of poster.
Product
Att Reward Card
Pros
  • I thought i was getting a good deal
Cons
  • No problem solving skills
  • Deceptive sales tactics
  • Bad managerment
Reason of review
Poor customer service
Loss
$1238
Preferred solution
My gift cards so that i may pay off my sprint bill that is on its way to collections.....

Directv in Haines City, Florida - Refuses to honor redeemption of 200.00 VISA rewards card

Directv refuses to redeem the card offer due to what stated as a mistake by the ATT store when they submitted the paper work. I followed all the instructions that was included inthe flyer that was mailed to me and per the instructions I visited the ATT store and ordered the advertised service. All the people I spoke with from Directv were extermely rude and needless to say did not want to help. I really don't know what to do next.
View full review
Review
#888960 Review #888960 is a subjective opinion of poster.
Product
Att Reward Card
Reason of review
Gift cad
Preferred solution
Let the company propose a solution