Manufacturer: Att Category: Deals Clear all filters (12 of 12 reviews match)
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We did the whole trade-in help you switch what-have-you from Verizon to AT&T.They said they would use the credit from our trade-ins (a nice iPhone 6 and a Galaxy S6) to pay our final Verizon bill. Then, we'd get the remaining amount on the gift card. Well, we got the...
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2.9
ATT
Product
Att Switch To Att Deal
I didn't like
  • Being scammed
#1001543
Reply to reviews
You are lead to believe that you will get up to 650 per phone that switches as long as it qualifies, and I would like one person to give me proof they have ever received that amount, it's laughable at this point to believe anything att says. Anyway we had 5 of the 8...
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1.4
ATT
Product
Att Switch To Att Deal
#1001039
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I was told that this $ 6.39 charge on my bill was for them to recover some of their tax cost to be in business in the state of Texas.Also I,m having to pay $ 3.63 extra for a "Regional Sports Fee", for sports channels that were in my package, something about how it is...
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Anonymous
Dave

Any fee such as the FCC cost recovery fee that was not in the original agreement is a unilateral change in the conditions of the contract. They can either remove the charge o...

Miss Betsy
Miss Betsy

A "franchise fee" is something Time Warner Cable has always charged - until very recently after being bought by Spectrum. We as customers were forced to pay THEIR tax for bein...

1.0
ATT
Product
Att Switch To Att Deal
I didn't like
  • Incompetency and training of customer service staff
  • Unhappy
#988338
Reply to reviews

Wow, I had a similar experience.I traded in a phone that was being rented and was told that the phone was only worth $5 and that I wasn't eligible for the program because the phone was less than $10. The next day I spent close to 3 hours on the phone until I reached a...
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Product
Att Switch To Att Deal
I liked
  • Dont care about you
I didn't like
  • Poor customer service they tell you what you want to hear only
#934679
Reply to reviews
Well, I can see from the internet (not just this site) that the AT&T switcher program is a complete scam. up to 650 PER LINE Did 2 lines on the family program leaving VERIZON Owed 500 and change on a brand new NOTE 5, gave me 200 credit for it (umm ya thanks). Still...
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Anonymous
Mad customer 22

Did the switcher they owe me 1300 dollars and won't send me money such a scam

Anonymous
Anonymous

We are currently fighting with ATT over the same exact problem!! I am out over $600 and they refuse to even call us back. I as well, am filing a complaint with the AG's offi...

2.1
ATT Fort Belvoir, Virginia
Product
Att Switch To Att Deal
#926612
Reply to reviews
DO NOT DO the switcher offer!!!I mailed in 4 devices from the previous carrier using the label that was sent to me with the original order and my credits were denied because "there is no record of receiving my trade". I have contacted customer service and the store in...
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1.0
Product
Att Switch To Att Deal
I liked
  • I thought i was getting a good deal
I didn't like
  • Problem has not been solved and i have talked to numerous people
  • Lost my returned phones using the label they sent me
#920534
Reply to reviews
I went to AT&T with the intentions of doing the "Switch Offer" which included the opportunity to receive up to $650 per line for your switch.I was advised by store management that this offer would cover ALL expenses for the final bill for T Mobile the final bill was...
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Anonymous
Anonymous

im going thrugh the very same situation

1.0
Product
Att Switch To Att Deal
#901838
Reply to reviews
I am also a long-time DirecTV customer and found the offer of unlimited data coupled with the buy one, get one free iPhone promotion very attractive. When I switched I was also told I was entitled to have up to $650 per line of credits/reimbursements to cover any...
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2.0
Product
Att Switch To Att Deal
#892798
Reply to reviews

I switched from TWC to direct tv with att internet service. After talking to rep on phone for a long time, we came to terms. I would recieve cable tv , internet, and home phone line for $89 per month plus $4.93 for regional sports(FSW). They thru in $200 worth of gift...
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1.0
Product
Att Switch To Att Deal
#892610
Reply to reviews
yes I as well switched and told the same thing even said I could switch my tablets and get the promotion...... well now I have a 1100 phone bill with at&t not because I'm late or not even because I bought a phone out right that is how much it cost to activate 5 phones...
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2.6
Product
Att Switch To Att Deal
I liked
  • Friendly people
  • Bad customer service
I didn't like
  • Failure to fully disclose plans
  • Failure to disclose information
  • Unwilling to honor rebate
#878308
Reply to reviews