Manufacturer: Att Category: Technical Support Clear all filters (52 of 52 reviews match)
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When I got the phone I could not receive text messages or send text messages to carriers outside of ATT. After speaking with and troubleshooting the device with several technicians, the issue was unresolved. I was then informed that I would have to have the return...
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1.0
Product
Att Technical Support
#1042042
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Worst service.28 minutes to send me to secure account representative. No one. I told them i was disabled. I needed help. My account was hacked and there was a security issue. They told me its too late. 7:30 on a sat. What? an international company doesn't provide...
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Anonymous
Anonymous

Help is not the game for any cell. companies. Just wait to get no help .. Why do the get away with all this junk. No satisfaction.

Anonymous
Anonymous

What about putting new date card on and the usage is not starting at 0? Why would you have to wait after midnight? If you put it on the date it will expire, it should hap...

1.1
Att
Product
Att Technical Support
I didn't like
  • Customer service or billing
#1037990
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representatives on "chat" seem friendly yet are condescending and argumentative.I basically said I would take my business to T Mobile then only received threats via chat. I am paying installments for a certain phone that was defective and the replacement device is...
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Att
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Att Technical Support
#1034828
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Att Technical Support Review

#538038
No show no call Waited 121/2 hours Assured by text 3 times and by phone once tech was on the way to hook up my unverse business account . No show no call Sent email to reginal supervisor 2 hours ago and no response. Maury Hughes 5125771035 Lockhart Texas
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Sometime on Friday night (4/8/2017), somebody at AT&T fooled around (played around) with my U-verse Email account.Previously, the from line said jelitch@bellsouth.net, now every Email I send out has a from line of “Lynn POLITCHFIELD ” I called about this on Saturday...
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2.5
Att
Product
Att Technical Support
I didn't like
  • Techs who do not speak my dialect of english
  • Rude
#1032856
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AT&T customer service is the worse ever!!! I ordered the internet service and was sent the equipment to do a self install. Not one time was I told that I must have a land line to use their equipment. I spent one hour 15 minutes, after being disconnected once, to be...
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1.0
Att
Product
Att Technical Support
I didn't like
  • Customer service attitude
  • Dealing with customer service
#1008945
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Our home flooded 5 months ago and we were finally able to check our phone jacks.Of course, they did not work so we called for a repairman to come out. I took off a half a day of work and they didn't show nor did they bother to call. Then called to complain and was on...
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Att
Product
Att Technical Support
#994959
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Tried tonight to get through to AT&T phone support because I was having problems with outbound email on high speed internet. The tech support person could barely speak English, and he was too familiar with me, calling me by my first name. He would leave the phone...
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Att
Product
Att Technical Support
#972110
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Had U-Verse installed about 30 days in.Called customer service to try to resolve. First issue was trying to reach them, several different numbers and options. Finally reached customer service and interaction was very poor. Kept repeating issue with no resolution, then...
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1.5
Product
Att Technical Support
I didn't like
  • Customer service and quality of u-verse
#951683
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I lost service.While waiting, an employee said he could lower my bill by $50 per month. I asked "How". He replied "By changing to Direct TV". I asked "Will this require a dish to be mounted on my roof?" He said "Yes". I said "No". He disconnected my service. I...
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3.1
Product
Att Technical Support
I liked
  • Original deal
I didn't like
  • Unable to correct my billing
#898146
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My Daughters IPHONE (less than a year old) would not charge so she took it to the att store where they informed her that there was an internal problem and it might cost $200 to fix and because the problem was internal the fix might not last so they pressured her into...
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1.0
Product
Att Technical Support
I didn't like
  • Getting ripped off
  • Condescending
  • Do not care about the consumer
#881116
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