Manufacturer: Att Category: Bundles Clear all filters (63 of 63 reviews match)
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Worst service ever.Signed up for Direct TV, Uverse internet, and home phone on 11/14/2016. Every month my bill was different. I had to call numerous times to try to straighten out the bills and every time some agent would change something and screw things up even more....
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ATT
Product
Att U-verse Bundle
#1093225
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Back in October 2016 i had a bill that arrived totaling $1800.00 i called to find out why it was so high no one could give me the reasons i had multiple lines as well as bundle direct tv,and internet services, home phone i called every single day for this issue to be...
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2.3
Product
Att U-verse Bundle
#1079505
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I have been a AT&T client for over 30 years, using Universe the last few years..First, in January of 2016, I did not have internet, cable, or land service for 10 days. Each day I was told someone would resolve the issue that day...it took 10 days before an installer...
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1.0
ATT
Product
Att U-verse Bundle
#1077316
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ATT - Terrible unreliable, the worst...

#1082136
Unusable service, intermittent service...lies Att is a total scam!
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Att U-verse Bundle Review

#989718
1.0
Details
I am so sick of continually getting overcharged each month. I then have to call and am told I'll get a credit to my bill and then it happens all over again the next month. I'm either switching to mailing checks in the old fashion way or finding a new company. I hear great things about Cox.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Att U-verse Bundle Review

#987574
1.0
Details
Run from Uverse! It sucks! The internet and cable constantly goes out, several times a day.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Att U-verse Bundle Review

#972696
1.0
Details
It a rip off for them to be charging 15 dollars for overage charges. Then want u to bundle your bill with at&t uverse or direct tv. I will be getting rid of the Asap.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I signed a contract to get Uverse, internet, and phone for $114.99 per month.I have a copy. They billed me $205+. After many phone calls they agreed to credit part of the overcharges. So I filed a BBB complaint. I got a call from someone in their"executive office" who...
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1.7
ATT
Product
Att U-verse Bundle
#1068133
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i recently added ATT wireless service to my exsisting Uverse account and was a total nightmare! I spoke to 14 different reps over a 4 day period and regarding the charges for the new wireless service. Every time the reps told me something different. When I received an...
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2.6
ATT
Product
Att U-verse Bundle
I didn't like
  • Knowledge of customer service
#1060704
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ATT sent out their technician David Cain who informed me that all of my wiring and installed boxes were all out of date. He said I would have to recall ATT for a reinstall of all new stuff, that he could not do this on my repair as per his boss. Now I have not had...
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1.0
ATT
Product
Att U-verse Bundle
I didn't like
  • Customer service
  • Local technician
#1056364
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After signing up for unlimited wireless data and combining Uverse, Direct TV, home phone & wireless bills two weeks ago we got a shared data message from AT&T that we were at 75% usage.Called AT&T and once again they have no record of half of the changes agreed upon....
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1.0
ATT
Product
Att U-verse Bundle
I didn't like
  • Being given wrong information
#1049279
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Was talked into going with Direct TV as now AT&T markets hard to switch AT&T Uverse customers over to Direct TV.Direct TV does not sell the internet. Soon as you switch to Direct TV the bill for Uverse goes sky high as they are overcharging for the lingering internet...
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1.0
Product
Att U-verse Bundle
I didn't like
  • Different answers from differnt reps and more charges
#1038706
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Before my AT&T U-verse plan expired on March 24, I called and told them I was going to change my service to Cox. Their retention department agreed to continue my service for a price of $171. When I received the bill for the first month of the new service it was $188. I...
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2.1
ATT
Product
Att U-verse Bundle
#1032542
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Having been a long time customer of AT&T u-verse voice, Internet and television their campaign to raise prices, downgrade services for loyal customers is quite evident while "a new customer" is given extortionately better services and prices. At first AT&T offers...
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h.kitchener
h.kitchener

Very well written. However, AT&T is no different than most of these companies---they get your business with a low price and then gradually raise them when your "contract" for ...

SCPharmacist
SCPharmacist

It's sad that businesses spend so much capital on gaining new customers, while spending nothing on keeping the ones they have.Doesn't make sense. You can't fix ***.

3.1
ATT
Product
Att U-verse Bundle
I liked
  • Services
I didn't like
  • Pricing practices
  • Customer service
#1025534
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