Manufacturer: Att Category: Bundles Clear all filters (51 of 51 reviews match)
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My mother has DirecTV and out of the blue after AT&T decided to charge my elderly mother for ATT u-verse in the amount of 149.52. We have Comcast (X-finity). I have called them as well as my mother to tell them she has never had an account they created one in her name! They refuse to help us! Now they have sent her to collections which will go against her credit report! Does anyone at AT&T know what they are doing? Wish DirecTV hadn't merged....
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Anonymous

Anonymous This above is for Internet Services!

1.0
Att
#996817
My husband called in on January 13, 2017 to inquire about getting set up with AT&T DSL, Home phone and cable.They were happy to offer him a promotional deal where he gets set up with DirecTV and bundle our other home phone and internet service. The sales woman went over her whole pitch, selling extra channels and making sure we had all the programming we normally watch. She took a payment of $31.05 and then later in the call she requested...
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Anonymous

Anonymous Run away as fast as you can. It gets worse.

Anonymous

Anonymous It only gets worse. Watch your account, they will add services, bill you, then try to cancel. They become real dumb.

2.1
Att
I liked
  • Idea of cheaper bill
I didn't like
  • Not getting my refund when i was told i would
  • I was sold service that wasnt available in my area
  • Being lied to
#996099
SIMPLE access to email and the horrible service Uverse I have can't even do that for me. I have called over 6 times with the same issue and after hours and hours of trouble shooting I am told nothing can be done. Yet I continue to pay and pay? how is that? I have also called to see if I can get some type of credit and still the answer is no. I am very upset with ATT and how they have handled my issue even though I have 3 services with them...
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1.0
Att
#984608

Att U-verse Bundle Review

#989718
1.0
I am so sick of continually getting overcharged each month. I then have to call and am told I'll get a credit to my bill and then it happens all over again the next month. I'm either switching to mailing checks in the old fashion way or finding a new company. I hear great things about Cox.
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Att U-verse Bundle Review

#987574
1.0
Run from Uverse! It sucks! The internet and cable constantly goes out, several times a day.
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Att U-verse Bundle Review

#972696
1.0
It a rip off for them to be charging 15 dollars for overage charges. Then want u to bundle your bill with at&t uverse or direct tv. I will be getting rid of the Asap.
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Att U-verse Bundle Review

#944051
1.4
AT&T store sold me a bundled plan with mobile and u verse tv. After sometimes we get two separate bills from both and that does not correspond to the deal I was given. The cut the connection and I have tried talking to the store they don't help. It sucks check out carefully with their bundling plan. It can be a hoax. Think twice before using AT&T
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For the last 10 months I have been doubled billed by ATT for cable services, U verse as well as Direct TV. I have spent hours upon hours on the phone trying to get it fixed and have yet to talk to anyone that can or will fix this problem... I am over paying 72.00 a month! I am told I need to talk to the department that handles dual billing, I have been transferred to billing, to collections, to client support to customer loyalty only to get put...
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1.5
Att
I liked
  • He coverage is goodt
  • Coverage
I didn't like
  • Bait and switch told one thing delivered another
Companies like Att have to close down and stop exploiting, stealing from consumers ...I AM SICK & TIRED, CALLING THEM WASTING MY TIME. ATT is the worst provider I have ever experienced. They overcharge every month and their billing is a shell-game juggling act. The online statements do not match the paper statements ( When they do send them) and the emailed statements. I spend several hours a month on the phone with their Reps. trying to get the...
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1.0
Att
I didn't like
  • At all
#980749
I have been trying to understand my payments for my uverse for November.The answers I got can't be correct. I put my uverse on vacation effective dec 1 2016. I paid a bill in the amount of 241.61 on 11 3 and 276.80 on 11 28 and 100 on 12 3. My uvetse went on vacation on dec 1. If the bill is always paid in advance and I'm on vacation for the month of dec then how do I only have a 100 credit. The reps are great with their answers but they don't...
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Att
#974518
They offered me a good deal last week and when I called to make my payment there wasnt any note to honor what the costumer representative told me just few days ago! My most recient experience was yesterday. The costumer agent was well educated and made my conversation more agreeable, unfortunately she told me I will have U-verse service yesterday and Im still without service. My recommendation for you is that if you don't have the time to...
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If anyone has an ATT Uverse problem, do not expect to get any help that will permanently solve a problem, but they can cause even more problems. The left techie has no idea what the right techie does. My house is now full of holes, yards of wiring up and down and around in and outside my house. Before U-verse Techies, my house had never been invaded by men who arrived with tools to destroy the house and still leave us with the problems they...
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1.4
I liked
  • Wish i could find something nice to say
I didn't like
  • Technical service
  • Unable to repair service
  • High cost
#939810

I called and got service with At&t and Chris (an American, finally) and he told me the service I ordered would be $138.99 per month and when I got the email, it showed $209.73 for the first bill then $216 after that.I spend an average of 2-3 hours per month on the phone with them fighting over the bill. THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE! THEY LIE!THEY LIE! THEY LIE! THEY LIE! AT&T...
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1.5
I didn't like
  • No one is in sync in regards to information
#938022
several weeks ago my husband and I got a knock at our door - a salesman selling an ATT Uverse bundle. we were told there would be no digging in our yard for cables and our "only cost" would be about $20 to change the service, which would reduce our phone/cable/internet bill by half. First mistake - NEVER, I repeat NEVER answer your door to a salesman, especially on Sunday. The salesman blatantly lied to us - not only did we pay the $20 to him...
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Anonymous

Anonymous AT&T outsources to Cydcor and Smart Circle to canvass neighborhoods. These companies have satellite offices spread out across the U.S. that hire young 20 something year olds ...

Anonymous

Anonymous Wait for it, it will get worst. My salesman & phone Rep. guaranteed that after the first year I could resign contract and get same price for the next couple years. Not sure if...