Not resolved
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Companies like Att have to close down and stop exploiting, stealing from consumers ...I AM SICK & TIRED, CALLING THEM WASTING MY TIME. ATT is the worst provider I have ever experienced.

They overcharge every month and their billing is a shell-game juggling act. The online statements do not match the paper statements ( When they do send them) and the emailed statements. I spend several hours a month on the phone with their Reps. trying to get the Internet bill back down to where it is supposed to be and it is a waste of time for the next month, the game starts all over again and they overcharge, overcharge, and overcharge.

Customer service intructs what to pay after correcting and on following month they charge past due fees. They broke their agreement in their contract at the get-go when they quoted me a price and then charges different higher amounts each month, the same issue over and over - overcharging. I took notes and so there is no denying their lies and coverups. I will take it to the Better Business Bereau.

They are impossible to deal with. So they can close and buy other companies like Warner with money they steal from consumers?.

Stop the monopoly now !!! I want to have options.

Product or Service Mentioned: Att U-verse Bundle.

Reason of review: Pricing issue.

I didn't like: At all.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like