Manufacturer: Att Category: Internet Services Clear all filters (21 of 21 reviews match)
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Had ATT & T over 20 years. U-verse 10 years. Have to reboot receiver at least twice a week. Service tech has no clue so he gave me a wireless receiver which I get to pay an extra $10.00 per month. Gee thanks Wally. Like all providers they lure you in with attractive...
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1.2
I didn't like
  • Poor service
#990482
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Installed Directv, phone, internet with AT&T 4 weeks ago.TV and phone are excellent. 1 week after installation internet slowed to a crawl. I have spent 5 hours on the phone with AT&T support, had 7 phone calls from their "Premium Care" and had four different...
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3.1
Att
I didn't like
  • Impossible customer service easily accessible but useless
#989624
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Been without U-verse service since Tuesday today is Thursday have called a dozen times, have been promised 4-5 times a tech would come out and no one ever shows up. ! No call, no text, nothing. I would call and with each person I'd hear the same line "I will take...
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Att U-verse Internet Service Review

#953765
1.6
Put me on unlimited data plan then a month later say I most buy uverse tv service to keep unlimited data and switching me back to a more expensive and lower level plan. Basically scam to get you to buy uverse. Awesome after 12 years of being customer and their scammy plans now.
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Att U-verse Internet Service Review

#862564
1.1
Keep double charging me i never seen the regular bill. I pay on time constantly adding to it. Sucks. Very un organized. They force a home phone i do not need
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I have just spent 1 hour 30 minutes on the phone with seven customer representatives with At&t U- Service. I had called six months ago and explained that I wanted internet service disconnected as it was no longer being used I only required a land line. (computer was...
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Then next month the bill is fifteen dollars higher and oh well you have no recourse the money is stolen from your card and your locked into paying whatever bill they send or pay high disengagement fees. I am going to fire att as soon as the blackmail is over. I am...
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AT&T pressured and badgered me for over two years to get me to switch from DSL to UVerse.I finally agreed to do it, and regretted that decision, from the first bill. Hidden costs and inconveniences of having UVerse include: modem rental fee, $9 late fee (which is more...
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ATT rep. set up a plan to change from DSL to UVERSE for 30.00 mo for one year. Rep. assured me there would be no installation or equipment fee.Was paying 33.00 mo. for DSL so it was a good deal. First billing received was for 49.00. Informed ATT to cancel service and...
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1.7
I liked
  • Installation technician
#910447
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I have had service with AT&T for a few months now.In that time period my line has been cut twice in two months. First one was not AT&Ts fault but was done by a maintenance man. Took them 8 days to get my service restored after many false promises of appointments where...
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1.0
I didn't like
  • Run around
  • Outright getting lied to
#904756
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I have chatted with ATT several times to try to figure out the problem and no one can seem to help me. I have done nothing different in the past two months that I haven't been doing in the past two years that I have had this plan. The customer service rep keeps...
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Anonymous

Anonymous they're changing their plans to make the 30gb plan cheaper and we're getting rid of the overage charges.

I didn't like
  • Customer service dept
#902145
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I started using ATT's UVerse internet in April of this year. I was mislead from the outset by their customer service representative, lead to believe that 6 MBPS would be more than satisfactory for my wife and I's apartment. I am a novice at best when it comes to any...
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