Manufacturer: Att Category: Internet Services Clear all filters (25 of 25 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
This is my last straw with ATT. I just lost more money in missed time off work than I have paid for the month. I switched from Cox to ATT because they offered fiber. Never had problems with my Cox line but I did like the higher speeds that fiber offered for the same...
Read more
4.0
ATT
Product
Att U-verse Internet Service
#1089458
Reply to reviews
I have had internet service with AT&T since 2010.No issues until I added Uverse TV in 2015 and they changed to high speed internet. The signal was so bad they switched me to Directv after 3 months. This solved tv signal problem but not internet. From that time till now...
Read more
1.9
ATT
Product
Att U-verse Internet Service
I liked
  • Hanging up the phone with them
I didn't like
  • Customer service representives and managers
#1062509
Reply to reviews
I won't recommend your company to anyone.I've been without uverse and wifi since Friday morning. I have a business account which has been down since Friday. Your customer service absolutely sucks. There is STILL no service today, Sunday- going into Monday. No one does...
Read more
ATT
Product
Att U-verse Internet Service
#1050702
Reply to reviews

ATT - Still In AT&T HE!!.

#1101881
1.6
Details
Again, our uverse internet is on half-service mode. We will get 30 seconds of service and then packet loss for 30 seconds. Amazingly enough, we can get uverse phone and internet, but we cannot get uverse tv. How many customers have to leave AT&T before they step up to try to stop the bloodletting?
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Att U-verse Internet Service Review

#953765
1.6
Details
Put me on unlimited data plan then a month later say I most buy uverse tv service to keep unlimited data and switching me back to a more expensive and lower level plan. Basically scam to get you to buy uverse. Awesome after 12 years of being customer and their scammy plans now.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Att U-verse Internet Service Review

#862564
1.1
Details
Keep double charging me i never seen the regular bill. I pay on time constantly adding to it. Sucks. Very un organized. They force a home phone i do not need
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Had ATT & T over 20 years. U-verse 10 years. Have to reboot receiver at least twice a week. Service tech has no clue so he gave me a wireless receiver which I get to pay an extra $10.00 per month. Gee thanks Wally. Like all providers they lure you in with attractive...
Read more
1.2
Product
Att U-verse Internet Service
I didn't like
  • Poor service
#990482
Reply to reviews
Installed Directv, phone, internet with AT&T 4 weeks ago.TV and phone are excellent. 1 week after installation internet slowed to a crawl. I have spent 5 hours on the phone with AT&T support, had 7 phone calls from their "Premium Care" and had four different...
Read more
3.1
ATT
Product
Att U-verse Internet Service
I didn't like
  • Impossible customer service easily accessible but useless
#989624
Reply to reviews
Been without U-verse service since Tuesday today is Thursday have called a dozen times, have been promised 4-5 times a tech would come out and no one ever shows up. ! No call, no text, nothing. I would call and with each person I'd hear the same line "I will take...
Read more
ATT
Product
Att U-verse Internet Service
#960948
Reply to reviews
I have just spent 1 hour 30 minutes on the phone with seven customer representatives with At&t U- Service. I had called six months ago and explained that I wanted internet service disconnected as it was no longer being used I only required a land line. (computer was...
Read more
3.1
Product
Att U-verse Internet Service
#928704
Reply to reviews

Then next month the bill is fifteen dollars higher and oh well you have no recourse the money is stolen from your card and your locked into paying whatever bill they send or pay high disengagement fees. I am going to fire att as soon as the blackmail is over. I am...
Read more
Product
Att U-verse Internet Service
#926057
Reply to reviews
AT&T pressured and badgered me for over two years to get me to switch from DSL to UVerse.I finally agreed to do it, and regretted that decision, from the first bill. Hidden costs and inconveniences of having UVerse include: modem rental fee, $9 late fee (which is more...
Read more
Product
Att U-verse Internet Service
#915833
Reply to reviews
ATT rep. set up a plan to change from DSL to UVERSE for 30.00 mo for one year. Rep. assured me there would be no installation or equipment fee.Was paying 33.00 mo. for DSL so it was a good deal. First billing received was for 49.00. Informed ATT to cancel service and...
Read more
1.7
Product
Att U-verse Internet Service
I liked
  • Installation technician
#910447
Reply to reviews