Manufacturer: Att Category: Internet Services Clear all filters (20 of 20 reviews match)
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They are not telling anyone about the distance from the box being the primary factor in determining your internet speed.My internet speed is now triple LESS than what it was with cable. When you call to cancel service they have you locked in to having to pay a $450...
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Att - HORRIBLE INTERNET SERVICE
UVerse Internet for AT&T is a joke!!I have been with them for a couple of years and then my daughter moved back in with us and she got a job working from home where she needed 10mb down and 2mb upload speed. The apartment complex that we live only has them as a...
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Unfortunately I have had at&t internet service for several years. I wish I never had it to begin with but my email address is known by so many, both personal and business, it would be difficult to change. Latest at&t scam is to charge extra if we go use over a new...
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About 7 months ago I started complaining to ATT about the bad service quality of internet and U verse. I pay for 12 mbs, and regularly checked at much less than that. Their claim: the speed you pay for is UP TO that speed. My dvr or modem had to be restarted 6 - 8...
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1.8
I liked
  • Technicians
I didn't like
  • Billing dept
  • No response
#849388
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Att - Deceptive Business Practices,  Poor Customer Service,  300% increase in Bill
I was switched over from AT&T DSL to Uverse 24 Meg in August of 2014, well during the switch over I was without internet service for a week I do work from home.AT&T not only didn't solve the problem but would call me back or give me an explanation. The said the problem...
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2.1
I liked
  • Free 3gig data increase for phone
I didn't like
  • Lied to me to get me
  • Padding bills and going back on their offers promised
  • Lies about cost
#839159
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Att U-verse Internet Service Review from Fresno, California
I had also had a bad experience with AT&T U-verse internet..... I had signed up for new internet service at my house. The advertised speed was 75 Mbps for $35 for 1 yr after I combined it with my DTV and wireless plan... When the tech arrives and installs the internet...
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I have contacted ATT over years with complains. The last complaint was elevated to the Office of The Presidents office of ATT. They quickly sent a tech out who then told me faster speeds was available for my house. I've called asking for that over the years as well...
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2.0
I didn't like
  • Overall experince
#830764
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My account was supposed to be cancelled per our phone request in late December and this was verified by Employee # CA2178 in January.Despite this, we were charged in January $55 but this employee explained we needed to close out our final billing cycle for the first 3...
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1.4
I didn't like
  • Not correcting billing errors
  • Bad record keeping
  • Not closing account and char
#823807
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