Corpus Christi, Texas
Not resolved
1 comment

Recently decided we need a landline with international access. When I spoke with ATT they offered to upgrade my internet for a small increase in the monthly charges.

They offered free installation and I thought it was a good deal. Low and behold!! My first bill includes a $149 Activation fee that was NEVER mentioned. When I called customer service (less than helpful) she explained that unless my television was also included that the activation charge was never waived.

She said an email had been sent to the our ATT email address to confirm.

NOT there! What a rip off!

Product or Service Mentioned: Att Internet Service.

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go to your local store :) i had the same issue and they took care of it for me....even gave me a free phone when i added a line to my fam talk for my daughter ;o)

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