Not resolved

WE HAVE HAD OUR INTERNET GO DOWN 4 TIMES IN 3 MONTHS FOR DAYS AT A TIME.WE CALL THEY SEND A TECH AFTER WE FIGHT WITH THEM REGARDING THE TURN AROUND TIME.

TECH COMES OUT FINDS ITS AN ATT ISSUE, RESOLVES THE ISSUE AND WE HAVE IT GO DOWN AGAIN IN A WEEK, A COUPLE DAYS AND THIS TIME LESS THAN 24 HOURS LATER. I AM NOW ON HOLD WITH ATT TO AGAIN FIGHT WITH THEM AS TO WHEN WE CAN GET A TECH TO OUR HOUSE.

BETWEEN MY MOBILE AND MY HOME WE SPEND OVER $500.00 AND NOW MY MOBILE SERVICE IS BEING CHARGED BECAUSE OF THE OVERAGES DUE TO LACK OF WIFI THIS IS THEIR PREMIER SERVICE!THANKS ATT

I liked: Techs they send, Hanging up the phone with them.

I didn't like: Product the reliability the bait and switch, Wont fix your services.

Review #1020378 is a subjective opinion of a user.

1.0
Discounts and Special Offers
Warranty
Value for money
Customer service
Diversity of Products or Services
Product or Service Quality
Coverage Area
Style and Design
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
Website
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Let the company propose a solution

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