Not resolved

WE HAVE HAD OUR INTERNET GO DOWN 4 TIMES IN 3 MONTHS FOR DAYS AT A TIME.WE CALL THEY SEND A TECH AFTER WE FIGHT WITH THEM REGARDING THE TURN AROUND TIME.

TECH COMES OUT FINDS ITS AN ATT ISSUE, RESOLVES THE ISSUE AND WE HAVE IT GO DOWN AGAIN IN A WEEK, A COUPLE DAYS AND THIS TIME LESS THAN 24 HOURS LATER. I AM NOW ON HOLD WITH ATT TO AGAIN FIGHT WITH THEM AS TO WHEN WE CAN GET A TECH TO OUR HOUSE.

BETWEEN MY MOBILE AND MY HOME WE SPEND OVER $500.00 AND NOW MY MOBILE SERVICE IS BEING CHARGED BECAUSE OF THE OVERAGES DUE TO LACK OF WIFI THIS IS THEIR PREMIER SERVICE!THANKS ATT

I liked: Techs they send, Hanging up the phone with them.

I didn't like: Product the reliability the bait and switch, Wont fix your services.

Review #1020378 is a subjective opinion of a user.

1.0
Customer service
Website
Warranty
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Value for money
Coverage Area
Billing Practices
Discounts and Special Offers
Reliability
Advertised vs Delivered
PRODUCT OR SERVICE Att Internet Service
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Let the company propose a solution

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"One year ago At+t came out + installed a cable across my driveway that they explained was temporary. My husband hit the cable immediately with his truck + almost(according to..." Read more
"I am a long time AT&T customer but I have had a horrible experience. In late October I was told by an AT&T representative that if I switched my cell..." Read more
"I dropped Att as a service provider last year because of many of the complaints others have. Random dead end phone numbers, horrible oversees customer service, bad pricing in..." Read more
"Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines. The only..." Read more
"Clearly posts from eSalon claiming excellent results are misleading and false for color change, touch up to existing, or grey coverage. Sucess is impossible. See below facts. Only hair without..." Read more
"Opened the package of wright brand bacon on APR.21 17 .To use and it looks like slimy snot on your product,tried cooking it and it has a vinegary smell to..." Read more
"Sexist, patronizing and just plain rude owners who care nothing about their customers. Was speaking to one of them about about my dissatisfaction about not being able to make a..." Read more
"Service Transport, Inc. truck driver Bo Thompson has defrauded people as he drive his semi-truck freightliner from state to state town to town in America. He drives under the influence..." Read more