I was purposly waiting for my contract to expire so that I could go on my Fiance's VERIZON plan with a 21% discount through work. AFTER it had expired I went to VERIZON and got set up on his plan...
HAPPY TO BE BACK W VERIZON! Since ATT took it upon themselves to RENEW me w/o my physical signature, i got another monthly bill. when i called to straighten it out they lied and said i SIGNED to renew and I had to pay over $300! for my final bill and to BREAK my contract!
THIS IS *** but i paid them and NEVER will return!!!!!! EVER!
I will FB about this once a month. My employer uses ATT which is the ONLY reason i switched and I went to the Director of Technology who negotiates contracts (our bill is over $k a MONTH) and told her about my experience!
Monetary Loss: $350.