1.6
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website
0 comments

I have repeated my problems so many times to ATT that my head nearly explodes every time I think about all the hours of my personal time I have wasted speaking to ATT, troubleshooting problems they have caused, etc.and the energy I spend with this service provider.

Consequently, I will only tell you my problems with ATT: 1. Television service: video and voice do not sync. Only way to fix is temporary and it requires that I change channels and then change back. Last ATT tech at my house said, "It's just that way." 2.

Bad Customer Service: Have spent dozens of hours speaking to multiple foreign agents (very poor English speakers) who never issue credits/adjustments they have promised (warning: always ask for a ticket or service # regarding what you are told by ATT. Better yet try to communicate via ATT's chat function so you can print/save the entire conversation). 3. Bad Billing: Watch your ATT billing.

It usually creeps up despite what you were promised. Credit/adjustments almost never issued.

Requires customers to call back at least one or more time to get ATT to do what you were promised.That's all I can stand to say...my head is nearing exploding again.

Review about: Att Cable Tv Service.

Reason of review: bad service, cust service, and billing.

Monetary Loss: $650.

I didn't like: Lack of concern, Service manage respond, Lies about pricing, Read review.

Had an Experience with Att?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like