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sometime in middle to late June of 2016 I canceled my internet service with att I explained to the man that answered that I wanted to cancel my internet service because att was going to charge for a phone service connection fee of $125.00 & when the person I talked to at the time I called it in I was told that she was not going to charge me for the installation fee and they sent me a bill for $125.00 and I explained to them that the lady said that she was not going to charge me for it and they said they had no record of it. I won't pay for something I didn't get. Don Watkins

Review about: Att Phone Hookup Service Charge.

I didn't like: Poor managerment, Inefficency, That being taken care of is a ruse, Accounting.

Review #1019231 is a subjective opinion of a user.

Coverage Area
Billing Practices
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Discounts and Special Offers
Diversity of Products or Services
Advertised vs Delivered
Product or Service Quality
Price Affordability
Style and Design
Not specified
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution you can't charge me for something i didn't use. i want nothing to do with att ever again

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That was sometime in the middle to late FEB of 2016 and not JUNE

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