I took this opportunity to try a different cell service, 14 days they said no charge grace period. We returned phones in 11 days service below substandard.
Went to store they asked for a passcode which was never setup by ME.... In store 2 hours trying to cancel phones... getting passcode that was never set up. Finally store cancelled contracts...
Received bill for $234.00 for 3 days of service. More than likely more to come. Is this a scam (14 days return policy no fee)...... On phone with AT&T 45 min transfer customer service to billing to find out that there is a passcode on this line and I will have to travel to an AT&T store just to even look at bill, to even begin to correct it.
It is sad to know that a large co. like this treats customers in this fashion is there other people out there like me. I have a full time job. Dr.
every week a house and business to look after and now this good grief.... AT&T shame on you....
Product or Service Mentioned: Att Mobile Phone Service.
Reason of review: Not as described/ advertised.
Monetary Loss: $234.
Preferred solution: Let the company propose a solution.
ATT Cons: Mass confussion.