Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
1.0

Good morning, Im on a plan with my father John. My name is Stephanie, I went into your store because I just paid off my installment phone and was upgrading.

I made an appt at the orange city retailer store a female with long black hair helped me and became very very rude. When I would ask questions she would be short and insensitive she then refused to help me and said she was going in the back to sit down. I waited for 10min because the other 2 workers were talking to one another. Finally a gentlemen helped me I couldnt pick out the phone I wanted because they kept saying ooo I bet its not in stock and yet they werent going to look.

I just had to settle for what they were willing to grab from the back.

Im extremely upset for how poorly I was treated and wasnt even able to see if the phone I wanted was in stock. I was notified there would be a 30$ activation fee on the bill and I truly believe that needs to be waived considering the poor and absolute disgraceful customer service I received

User's recommendation: Don’t go to this store maybe even switch providers AT&T has no incentive cause they don’t care about customers.

Preferred solution: I would like to have my 30$ activation waived on acct least you can do for being treated like trash.

ATT Pros: It was awefull, That i thought i was being taken care of.

ATT Cons: Beligerence, Greedy sales reps, Bad service.

Location: Orlando, Florida

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ATT Reviews

  1. 1490 reviews
  2. 610 reviews
  3. 231 reviews
  4. 74 reviews
  5. 37 reviews
ATT reviews