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Where do I begin. First, they lied about the refund for switching my mobile phones over. Representation (whom they eventually fired) did not have a clue about what needed to be done and the company did not stand behind their program. I, then, let them talk me into...
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1.4
Product
#1047971
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I have had At&t for a few months now, every since its been a pain.i pay my bill on time, my cable/ internet still gets turned off, my bill was promised to stay at a agreeable amount however it changes every month they have taken over 1,200 dollars from me in only 4...
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1.0
#1047727
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Poor wireless phone service at home for several years. I called about another issue (business) and told them about the lack of wireless phone service. They told me I could get a bar (micro cell) which will help for free. I called and they said "No." She did not believe...
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#1047372
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Att Customer Care Review

Att
#1036618
1.3
Sales rep makes false promises just to make you buy a new connection... then loyalty team comes in and says "we apologize for the wrong information " Pathetic and cheating business. If you guys can't keeep up your promise why do you even give them???
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Att Service Transfer Review

Att
#1035505
1.0
I called to moved my service to my new location, the agent did not tell me that the service that I am currently on is not available anymore. I did not notice until I received my bill and it is larger than usual. When I called to find out, I was told my service was change to their latest plan they have available. WITHOUT MY KNOWLEDGE??????
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Wireless Review

Att
#1033511
Deceptive sales and billing, poor customer service...every month I have to spend an hour on the phone
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Att Phone Service Review

Att
#1022728
2.5
ATT lied to me about the new plan. I was on an unlimited plan that was affordable and they told me the new plan was less expensive. Turns out it's not and ATT does not offer this plan anymore. I don't know how they get away with just telling their customers blatant lies. Not a happy customer.....!!!
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we cancelled after being a good paying customer for years. our bill was always paid on time - cell, home phone, internet and tv. they send us a statement that shows a credit every month now for the last 3 months and refuse to send us the money they owe us. customer...
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Anonymous
Anonymous

they don't care about their customers at all !

1.0
I didn't like
  • Billing and customer service
#1047153
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Att - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
Att - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
AT&T Screwed up my bill pay account by not saving my information when I changed banks costing me a service fee on my credit card. After about 15 phone calls to talk to someone who could help, Holly R at the Buffalo, New York called center issued me a $25 credit on my...
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#1046880
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Went into ATT in Cullman Alabama and upgraded my phone. Got an iPad for 99.00 and an Apple Watch for my wife for Mother's Day. I specifically told the salesman "Mark" that I didn't want any gold. Well I got sold a gold one. Salesman didn't show me the watch before...
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4.2
#1046650
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march i called at&t to change my plan to a unlimited data plan the rep in new mexico stated i would not be charged any pro rated charges to change over i asked the rep are you sure of this because i didnt want to change my bill until the next billing cycle and wait...
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1.0
I liked
  • Services
I didn't like
  • Mislead charges i was told i didnt have to pay
#1046284
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I originally had a problem with my AT&T cell service. I spoke to 4 different AT&T techs to try and solve a problem, and finally the last one solved it. Then, that customer service rep started trying to sell the Direct TV package to me. I told him I would like to be...
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Product
#1045668
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After reading reviews till I'm near "cross eyed", I must say I can't dispute not even one regarding AT&T! From the constantly increasing bill, the customer service attitude, a worthless voip phone that wont work when the lights are out, and 3 hard inquiries on my...
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1.8
I didn't like
  • Uverse phone service
#1045435
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How come is it that I don't get a signal on my cell half of the time? This is getting ridiculous. I get noSIM or SIM error and my bill is paid up. I live here in Angels Camp ca. If this keeps up I'll change companies. This is really crazy and now you tell me I have to...
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4.4
I didn't like
  • Loss of signal a lot
#1045093
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