ATT Phone Numbers and Emails

Toll-Free Number:

  • (888) 333-6651

Customer Service:

  • (800) 901-9878
    ATandT Prepaid
  • (800) 651-1111
    ATandT TV help: Disability Resources (Voice)
  • (866) 241-6567
    Customer With Disabilities (TTY)
  • (866) 241-6568
    Customer With Disabilities (Voice)
  • (866) 435-3264
    Dial-Up: Billing and Payments
  • (855) 288-2727
    Digital Life: Monitoring, Bill and Account
  • (408) 962-1025
    Directv and Prepaid: Support for travel abroad
  • (800) 288-2020
    DIRECTV®, U-verse® TV, DSL, Dial-up, Internet, Digital Phone
  • (800) 651-5111
    Disability and Aging for Wireline Services (TTY)
  • (800) 772-3140
    Disability and Aging for Wireline Services (Voice)
  • (866) 975-0050
    PREPAID Wireless Home Phone
  • (800) 288-9983
    Rewards Center
  • (800) 331-0500
    Wireless Home Phone and Internet
  • (877) 782-8870
    Wireless: Check Order Status
  • (314) 925-6925
    Wireless: Support for travel abroad

Accounting/ Billing:

  • (800) 999-5445
    Enterprise Billing, Payments, New Service And Upgrades

Sales/ Reservations:

  • (877) 990-0041
    Fixed Wireless Internet Service (English)
  • (877) 990-0046
    Fixed Wireless Internet Service (Spanish)
  • (866) 861-6075
    U-Verse High Speed Internet
  • (844) 827-7057
    U-Verse TV

Technical Support:

  • (866) 294-3464
    Connectech Paid Technical Support

ATT Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
info@att.com
media@att.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

ATT Contact Information

ATT Website:

ATT Help Center:

Corporate Office Address:

AT and T Inc.
208 S Akard St Ste 110
Dallas, Texas 75202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Other Location:

2250 E Imperial Hwy,

El Segundo, CA 90245, US

ATT Customer Service Reviews

1.3 / 5
Bad
Marielle G
The bad service I have received and being ripped off
1.1

I have used ATT for over 25 years. Most of that time has been in the mountains where ATT is the only company that works up there. I moved down to the flatlands and kept ATT as my mobile number. B...

Pissedconsumer3940183
I filled out comsumer complaint of really poor customer service. No reply.

Terrible customer service at ATT store with ATT store manager.
So terrible in fact that I ( ATT customer + 20 yrs ) ...am going to switch to another carrier. ATT - Danville CA -Store manager ...

How to Contact AT&T Customer Service?

Most Popular Number:

(888) 333-6651
Total calls: 3 837 Issues resolved: 106 Last call: Dec 1, 2022

How to Call AT&T Support by Phone?

You can call AT&T customer service through the phone numbers provided on their support page. There are different ATT customer service phone numbers for various product and service categories.

AT&T Support Phone Numbers:
Wireless AT&T support: 800-331-0500 or 611 from a mobile device.
Bill, account & tech support: 800-288-2020.
AT&T customer service phone number for new service: 866-861-6075.

How to Contact AT&T Live Chat?

Live chat is one of the easiest ways to contact AT&T customer support. You can access the ATT customer service chat service easily by clicking on the live chat icon near the bottom of the page, on the right-hand side.

What Is AT&T Community Forum?

According to ATT.com., the forum serves as a 24/7 online social site where community members can engage and interact with each other.

It is designed to enable customers to find answers to questions about various ATT products, services, and processes. Forum participants can ask and respond to each other questions. They can also get tech support and share tips and tricks. Aside from discussions, some consumers also post their ATT complaints on the forum.

Note that there is no way to contact ATT customer support on the forum.

If you don’t get assistance through the other ATT customer service channel, consider reading answers to questions similar to yours by other customers.

How to Contact AT&T Support Via Social Media Networks?

The best way to reach out to ATT support on social media is to start direct messaging them on Twitter or Facebook.

On Facebook, consumers often leave their questions and complaints as a comment on the most recent post. The AT&T customer service responds by asking them to reach through direct messaging.

The company has two Twitter pages – a corporate page (@ATT) and a page dedicated to customer support (@ATTHelp). Although customers contact ATT through both pages, they recommend reaching out on the help page for customer support.

Summary of ATT Customer Service Calls

7.2K TOTAL
CALLS
07:50 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ATT Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Billing”
  • “Change payment method”

Product/ Service Question:

  • “I got s new phone and it wint connect to my wifi”
  • “My home phone is not working at all”
  • “This is bs - had a technician here today STILL NOT WORKING”

Staff Question:

  • “No service”
  • “Mobile internet service”
  • “Change service”

Account Question:

  • “Account”
  • “Can't get to the login page says taking too long”
  • “Reset password”

Activation/ Cancellation Question:

  • “Activation”
  • “Cancellation”
  • “Cancell service”

Request for Information Question:

  • “About my bill”
  • “To request a transfer pin number”
  • “I need help getting my email”

Cards Question:

  • “Rewards card not working”
  • “SIM card”
  • “I need transfer pin number and account number”

Return/ Replace Question:

  • “Need to return equipment”
  • “Replace lost phoe”
  • “Returns”

Shipping and Delivery Question:

  • “Tracking number Wi-Fi box”
  • “I need to get the puk so I can unlock my phone please”
  • “Did not receive the phones I paid for”

Refund Question:

  • “I waiting 3 months for my refund money”
  • “Ion three hours to give me proted passcode nobody can get a one timme pronised a new 13 new number email icloud and refund been to store tw”
  • “To see if they received my old phone and applied my refund”

Employment Question:

  • “My 401k employee payout”
  • “Need to pay off a phone”
  • “Doing an investigation at my job and need all the text from this number +1 (832) 876-4514”

Website/ Application Question:

  • “App problem”
  • “Port out new number from the website to at&t”
  • “Text/data is not available when looking at wireless usage on ATT site”

Other Question:

  • “Help with my email”
  • “Email access”
  • “Can't get into email”

About

ATT Pros and Cons

Pros: Installation technician, Wish i could find something nice to say, Price, Coverage area, That i thought i was being taken care of

Cons: Poor customer service, Charges, Deceptive policies, Billing, Rude agents

Related Companies

DIRECTV, Cricket Wireless, Directv Now, Att Tv Now, Att Connectech

Summary

AT&T Inc is a large telecommunication company. It was founded by Alexander Graham Bell in October 1885. The company headquarters is based in Dallas, Texas, United States. AT&T serves individuals and businesses in North and South Americas. The company offers the following products: satellite television, fixed line telephone, digital television, and home security systems. AT&T is a large provider of mobile telephone services. It also offers broadband subscription television services through DirecTV. It is traded on NYSE under the ticker symbol T. Bills can be paid online using most major credit cards. Customers can schedule an appointment at the company local stores and get a consultation. AT&T has subsidiaries worldwide.

ATT reviews and complaints

ATT is ranked 386 out of 1606 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCardPayPalAmerican Express

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