ATT Phone Numbers and Emails

Toll-Free Number:

  • (888) 333-6651

Customer Service:

  • (800) 901-9878
    ATandT Prepaid
  • (800) 651-1111
    ATandT TV help: Disability Resources (Voice)
  • (866) 241-6567
    Customer With Disabilities (TTY)
  • (866) 241-6568
    Customer With Disabilities (Voice)
  • (866) 435-3264
    Dial-Up: Billing and Payments
  • (855) 288-2727
    Digital Life: Monitoring, Bill and Account
  • (408) 962-1025
    Directv and Prepaid: Support for travel abroad
  • (800) 288-2020
    DIRECTV®, U-verse® TV, DSL, Dial-up, Internet, Digital Phone
  • (800) 651-5111
    Disability and Aging for Wireline Services (TTY)
  • (800) 772-3140
    Disability and Aging for Wireline Services (Voice)
  • (866) 975-0050
    PREPAID Wireless Home Phone
  • (800) 288-9983
    Rewards Center
  • (800) 331-0500
    Wireless Home Phone and Internet
  • (877) 782-8870
    Wireless: Check Order Status
  • (314) 925-6925
    Wireless: Support for travel abroad

Accounting/ Billing:

  • (800) 999-5445
    Enterprise Billing, Payments, New Service And Upgrades

General Info:

  • (888) 333-6651

Sales/ Reservations:

  • (877) 990-0041
    Fixed Wireless Internet Service (English)
  • (877) 990-0046
    Fixed Wireless Internet Service (Spanish)
  • (866) 861-6075
    U-Verse High Speed Internet
  • (844) 827-7057
    U-Verse TV

Technical Support:

  • (866) 294-3464
    Connectech Paid Technical Support

ATT Emails:

Customer Service
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

ATT Contact Information

ATT Website:

ATT Online Chat:

Corporate Office Address:

AT and T Inc.
208 S Akard St Ste 110
Dallas, Texas 75202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm

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ATT Rating Based on 2.4K Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Billing Practices
Website

Rating stats

Rating trend

Summary of ATT Customer Service Calls

4.4K TOTAL
CALLS
06:29 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ATT Customer Service?

Payments and Charges Question:

  • “Billing questions”
  • “Billing”
  • “Payments”

Product/ Service Question:

  • “Phone broke”
  • “My number is disconnected I don't know why”
  • “Landline doesn't work”

Staff Question:

  • “Use my service in Mexico”
  • “Restore the service”
  • “My services is disconnected”

Account Question:

  • “Want to add to my account”
  • “Need my password to my wifi”
  • “Closed My account”

Activation/ Cancellation Question:

  • “Activation”
  • “Cancel att”
  • “Urgent ! I have been trying to complete activation on prepaid. I HAVE PAID FULL AMOUNT ! Can I please speak with someone. Need my phone”

Request for Information Question:

  • “To see about my insurance”
  • “Question about service”
  • “Have question on my cell phone why does it take long to verify update”

Cards Question:

  • “Change credit card number for auto pay”
  • “I had switch Sim card to another phone just like it anninwanr to know can I get to the meid”
  • “Need to updatey card to pay my bill”

Return/ Replace Question:

  • “Change auto draft account”
  • “Returning”
  • “Return phone”

Refund Question:

  • “Refund never recieved, billed for another period despite having canceld my servic3”
  • “They owe me a refund”
  • “Refund and cancel”

Shipping and Delivery Question:

  • “Wrong order”
  • “Phone was not delivered”
  • “I never received my iPhone 13 in the mail”

Employment Question:

  • “Need to pay off a phone”
  • “Doing an investigation at my job and need all the text from this number +1 (832) 876-4514”
  • “Employer discount”

Website/ Application Question:

  • “Port out new number from the website to at&t”
  • “Text/data is not available when looking at wireless usage on ATT site”
  • “Onsite technician request”

Other Question:

  • “My phone was stolen”
  • “Report trouble with friends number”
  • “For an extension for 30 days”

About

Top ATT Services

Phone Service, Internet Service, Customer Care

Top ATT Products

Account, Reward Card, Commercial

ATT Pros and Cons

Pros: Installation technician, Price, Coverage area, Wish i could find something nice to say, That i thought i was being taken care of

Cons: Poor customer service, Charges, Deceptive policies, Billing, Rude agents

Related Companies

DIRECTV, Cricket Wireless, HLN, Directv Now, Warner Bros

Summary

AT&T Inc is a large telecommunication company. It was founded by Alexander Graham Bell in October 1885. The company headquarters is based in Dallas, Texas, United States. AT&T serves individuals and businesses in North and South Americas. The company offers the following products: satellite television, fixed line telephone, digital television, and home security systems. AT&T is a large provider of mobile telephone services. It also offers broadband subscription television services through DirecTV. It is traded on NYSE under the ticker symbol T. Bills can be paid online using most major credit cards. Customers can schedule an appointment at the company local stores and get a consultation. AT&T has subsidiaries worldwide.

ATT reviews and complaints

ATT is ranked 346 out of 1708 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCardPayPalAmerican Express

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