When we purchased new service via phone, we were told that we would get 50 mbs internet service, but when tech arrived to install it, we were told it would be only 5 mbs. BIG DIFFERENCE!
Spoke to over 15 reps about getting the second line to boost it and was told it would take a month. Some of the worst, dumbest technicians around. I kept getting switched around and was even sent to a disconnected phone number and had to start the process over. Cancelled order!
They have definitely lost our business!!!
This company is so disorganized, I wonder how they are still in business. They blatantly lied, just in order to get our business.
Product or Service Mentioned: Att Internet Service.
Reason of review: Not as described/ advertised.
Preferred solution: Let the company propose a solution.
ATT Cons: Deceptive sales.