At&t sucks .They use contract labor,(usually young 20yr old girls) to sell new service or upgrade services.
They will lie to get you to sign a contract they have misrepresented . Then you will get a huge bill or disconnect fee. They are unreasonable and use deceptive business practices.
I recommend that everyone avoid them like the plague!!!When I contacted them I am usually put on hold and never get any results that help.AT&T is on my top ten list of companies that will *** and then do it again.I cannot say it enough do not do business with them!!