Att - Did not authorize AT+T to take money from my account they took 183.00
I purchased a TV, Internet, home phone from this combined company. They could not provide the service I purchased.
4 appointments in 1 week and I had to go back to y old carrier. I am being charged and also 438,00 early termination. They have also taken out $183.00 I did not authorize. I told them 2 times they could not withdraw from my account.
I have tried for many hours to get this resolved by phone. Of course they don't care but my husband is in a wheel chair and he did not have the ability to use his Emergency Call button for 10 days. They have actually put my family at risk.
I feel cheated and stolen from. Judy Weidemann 1111 Alice Dr Lapeer MI 48446
Review about: Att Bundle.
Reason of review: Damaged or defective.
Monetary Loss: $1620.
Preferred solution: Let the company propose a solution.
I didn't like: Money being with drawn from my account without my approval.
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I understand what you are saying, they have ripped me off several times. I don't blame the employees, they are just following orders.
I worked for a communications company before and the agents hands are tired. I blame corporate they are the ones that give orders to the agents what they can do and often are given instructions as what to say.
Most of the agents have n o other means of employment and would leave as soon as a better job comes along. I did
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