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I ordered a wireless internet connection thru Att and they were suppose to send me the modem, which they did not. When the installer came and was asked was he installing a wireless connection he stated that he was.

When I discovered that he didn't I called Att to discuss this problem and was on the phone for a total of eight hours within a two period and the end result was that I have to pay another $75 to fix their mistake. I don't think that I should have to pay this inorder to fix their mistake.

Review about: Att Internet Service.

Monetary Loss: $100.

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I am so sorry to hear this! I hope that you will allow me the opportunity to help.

Email me the details directly at referencing your name in the subject line. Please include account and contact information so that we may work to a quick resolution for you! I am available M-F 9-6 CST.

Thanks. Catherine-AT&T Social Media Manager

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