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Do Not USE AT&T! I have been a AT&T cell phone service user for 9 years, a couple years ago we decided to try the U Verse. It didn't work half the time so we switched to another cable service. I never received a notice as to what to do with the equipment. Finally I...
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1.0
I didn't like
  • Lack of honesty
#825293
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On 11/29/2015, my husband and I, after shopping various systems, opted to purchase ATT Digital Life. Ryan Silton and Sophia Lowe at the Lutherville, Maryland store sold us the product. Per the purchase agreement, three outdoor cameras were supposed to be installed. To...
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1.3
#765713
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Att Phone Service Review

I just spent my entire day on the phone, at the att store over 8 hours with atts ***... i have been lied to several times from the associates. Even hung up on. No one seems to know whats going on with promotions nor can anyone help.. this is the worst i have ever been treated by att or any cell phone company.. at this point i am ready to cancel my contract and move on.
#762797
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Other Product Review

Worthless!,That should be att's slogan! Customer service are a bunch of condescending script readers. 8 yrs. with att , treated like a pawn. No customer loyalty , condescending , arrogant , and no clue they are only putting themselves out of work. Please take you wireless business elsewhere. Don't deal with this company!
1.0
Details
Customer service
Diversity of Products or Services
Website
#744656
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I’ve never written a bad review before but AT&T is absolutely one of the worst companies I have ever dealt with. They are crooks. I had AT&T U-verse service (cable and internet) from August 2014 to August 2015. At the end of July, they sent me a bill for over...
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#712887
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Att Service Review

At&t changed my due date without notice which made me past due, when I called customer support they changed my date back but said they can't *** the pass due so i could get my upgrade until I pay my bill which wasn't due for several days. Extremely disappointed with at&t customer service. Will be looking for another provider soon.
1.7
Details
Billing Practices
Customer service
Price Affordability
#704047
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Phone Service Review

Very slow iPhone after storms. There were more storms coming, but I had no idea because of the coverage lapse. Not pleased.
#658930
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The new AT&T Next plan is a complete rip-off. Paying an extra 24.99/month for 2 years for the same phone you could purchase previously for $199 is crazy. Even though I have been a customer for 5 years and have paid AT&T more than $12,000 over that period they...
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Anonymous
Batman

So, many people get frustrated with the new pricing for phones. Mostly, its because they're still locked into the old school contract mindset.Here's the deal:1) 2 year contrac...

1.0
I didn't like
  • Deceptive policies
#555037
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Called to get international calling activated, I am an authorized user for my family plan and take care of all issues with the plan, he asks for my SSN, then asks for my fathers SSN. I remind him that I am an authorized, and Victor the CS rep was rude and insisted on...
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Anonymous
Anonymous

Common sense. You have to provide the acct owners social to access acct for any wireless carrier. Sheesh

#531362
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Ever since I updated my iPhone, my phone has been awful, I mean it takes about 30 seconds for it to open a text message and load it? Half the time I can't even use iMessage because my 3G is always going away. I'm sick of AT&T, I've been with this company for 7...
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#456279
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