This company baits and switch. The tell you one thing when you sign up for the 2 year contract; and then when I called the customer service department, they said that the sales person was incorrect.
The charged me a $40.00 fee for an upgrade. As soon as my contract ends, I plan on finding a new wireless carrier. I filed a complaint with the FCC and the Consumer Affairs website.
I hope people will read what I amd other have written about AT&T wireless and think twice about doing business with them. BTW, I have been a customer of this company for over 10 years.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Full refund.
ATT Cons: Customer service.