I just spent the last hour of my life on line trying to get a staight answer to a billing question. I did not - I recieved double charges on my account for Direct TV and was told it was a billing synch problem.
During the course of my call I was transferred back and forth between ATT and Direct TV numerous times and cut off twice. There is no customer service.
bottom line I am stuck with a double TV bill this month with no resolution. When logging on the ATT and web site, there is no ability to enter information in a text format.
Review about: Att Account.
Monetary Loss: $90.