AT&T Has made a complete mockery of customer Service. I am a 25 + year Customer trying to correct a billing issue on their end. At this point I’ve been transferred 3 or 4 times for over 2 hours. Elizabeth # SJK6HY3 and her supervisor should be fired for their offensive gesture, lack of recognizing customer loyalty and horrendous customer resolution skills. $25 credit for 25 years?????
I do not use social media for this purpose but I’m beyond offended.
Product or Service Mentioned: Att Customer Care.
Reason of review: Poor customer service.