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AT&T Has made a complete mockery of customer Service. I am a 25 + year Customer trying to correct a billing issue on their end. At this point I’ve been transferred 3 or 4 times for over 2 hours. Elizabeth # SJK6HY3 and her supervisor should be fired for their offensive gesture, lack of recognizing customer loyalty and horrendous customer resolution skills. $25 credit for 25 years?????

I do not use social media for this purpose but I’m beyond offended.





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I, too have ATT. Services , internet and phone service.

I refused new contract at end of year, and now have month to month, no contract. That stopped som,e of those hidden fees. Every year, they try to raise the rates, I refuse. They try to bundle my tv.

service, again I said no, and quit using thesesales pitches, and try to please customers, by improving existing the service I already have.

. Also told them to take care of long time customers, 1st, instead of giving new customers, all these frills.

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