Up graded Direct TV and an AT&T rep showed up in the drive. Promotional package-buy one phone get two FREE, pay for old T Mobile equipment, free HBO for life and 25.00 per month discount on Direct TV.
Three month later and nothing has happened. No old equipment payment, charged for the two free phones, charged for the HBO and no Direct TV discount. AT&T are liars and con people. Their customer service stinks and is nonexistent.
Biggest financial fiasco ever.
I have told them that I am keeping the phones and will never pay for them. I feel sorry for all the people who have been swindled by AT&T.
Product or Service Mentioned: Att Deal.
Reason of review: Poor customer service.
Monetary Loss: $350.
Preferred solution: Deliver product or service ordered.