7725 W 33rd Ave, Hialeah, FL 33018, USA
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Up graded Direct TV and an AT&T rep showed up in the drive. Promotional package-buy one phone get two FREE, pay for old T Mobile equipment, free HBO for life and 25.00 per month discount on Direct TV.

Three month later and nothing has happened. No old equipment payment, charged for the two free phones, charged for the HBO and no Direct TV discount. AT&T are liars and con people. Their customer service stinks and is nonexistent.

Biggest financial fiasco ever.

I have told them that I am keeping the phones and will never pay for them. I feel sorry for all the people who have been swindled by AT&T.

Product or Service Mentioned: Att Deal.

Reason of review: Poor customer service.

Monetary Loss: $350.

Preferred solution: Deliver product or service ordered.

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Anonymous
#1450192

I am going though the same thing right now. They never paid me for my old contract now it is going to collections and it has been 10 weeks.

the rep told me today they are sending me $1,221.00 worth of gift cards.

My total due to my previous provider is $2,159.00! I was only with the previous provider for 2 weeks before they convinced me what a great deal it was to switch to them!

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