I went to AT&T on August 29, 2014 to get a new charger cord for my son's phone. The rep.
pulled up my bill and said "You are paying over $300/month! You need to change to the "Share" plan and it will cut your bill in half. Additionally, we have a Labor Day Special running right now where you get a free iPad Air for changing plans." I was skeptical and asked repeatedly if it was really free. I was assured it was a free iPad just for changing plans.
We just got our bill, and not only is it higher that our former plan, we were charged $629.99 for the iPad!!!
(payable in 20 monthly installments) We rushed back to the AT&T store and they claim no knowledge of a free iPad offer and refused to take back the iPad and refund our money as it has been 19 days since purchase and they have a 2 week refund policy. I am furious!!!
Product or Service Mentioned: Att Phone Plan.