I don't know how AT&T claims to have a reliable network. It is not reliable at all.
In the past year, there have been 4 or 5 national outages that affected a lot of people. Either texts don't send or receive or you can't make calls, etc. It's always something with them. Verizon's network is much more reliable and faster.
AT&T doesn't invest the money it needs to improve their network hence the constant breakdowns and problems. Verizon's coverage is a lot better as well. There are a lot of areas where there are AT&T dead zones and low coverage areas even in major cities like Cincinnati, Ohio.
Calling them does no good because problems keep happening over and over. Even T-Mobile has a faster network!
Product or Service Mentioned: Att Mobile Phone Service.
Reason of review: Bad quality.
Monetary Loss: $75.
Preferred solution: Deliver product or service ordered.
ATT Pros: No contracts.
ATT Cons: Poor coverage, Lack of reliability, Texts wont send, Frequent outages.