State: Georgia City: Atlanta Product: Att Mobile Phone Service Clear all filters (2 of 71 reviews match)
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ATT - Frauds and liars at Smyrna, Georgia AT&T location

I was lied to at the store at Smyrna, Georgia (30080) when I went to get At&T connection for having $80 for mobile connection, now that I see my bill I am charged $120; why is that so? Why are there frauds at AT&T? I spoke to customer care for more than 1 hour and I was just being beaten round the bush... I bought at&t for better customer service but it has the worst service ever {{Redacted}}
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Review
#1198031 Review #1198031 is a subjective opinion of poster.
Service
Att Mobile Phone Service
Cons
  • Dealing with customer service
Reason of review
Poor customer service
Preferred solution
Full refund

ATT in Atlanta, Georgia - Unfair & Unethical Practices Drive Fees Forced to Pay- RUDE Customer Service

1.6
Details
There is no exageration about having the worse customer experience dealing with AT&T. I have been with them for over years and have a family, business and personal line which I'm moving all my accounts off of. I have had my bill increase through out this year. Last week I had called in to make a payment arrangement to take care of the past due by end of month which I was assured it was ok. I did a payment that week and was told I could take care of the rest later. To my surprise my phone was disconnected today. I called in to see what was going on and the first rep actually saw there was a disconnect and potential error so offered a credit to offset the restoration fee. I asked to speak to a manager and got a Page Jones on the phone. Right from the start she was rude, ignorant, kept cutting me off and on top of everything told me she pretty much could waive the fee but she would not at all. I have had it with AT&T's incompetent business model and employees. I have been a loyal customer for years but there's is not reciprocation to their customers. They're all about money and horrible service. I can't wait to leave this com!pany
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Review
#873052 Review #873052 is a subjective opinion of poster.
Service
Att Mobile Phone Service
Cons
  • False information
  • Evil mgt
  • Being lied to about the billing status
Reason of review
Poor customer service
Preferred solution
Price reduction