ATT - GREAT AT FIRST BUT IT WILL TURN INTO A TRAIN WRECK FOR YOUR BANK ACCOUNT
THEY CHARGE ME 5 ONE TIME FEES AN CUSTOMER SERVICE OMG WHERE DO I BEGIN! IT BE NICE IF I COULD GET A REP.
THAT SPEAKS ENGLISH LIKE REAL ENGLISH NOT ACT ;LIKE THEY KNOW WHAT IM SAYING BECAUSE I SURE DONT KNOW WTF THEIR SAYING EXCEPT ONE THING ALWAYS MONEY MONEY MONEY!!!! A TEXT BOOK CONFERSATION THAT DOESNT EVEN HAVE ANTYHING TO DO WITH WHAT IM WAITING HOURS TO GET SETTLED!AND TO HEAR AFTER ALL THAT BS IS HOW THEY CAN NOT HELP ME HOLD ON!!! JUST WHAT I WANT TO DO IS TO EXPLAIN IT ALL OVER AGAIN WITH ANOTHER NON-SPEAKING ENGLISH REP.IVE TRIED TO HAVE ALL MY ACCOUNTS BUNDULED FROM THE BEGINING 11/2 YRS.STILL NOT!!! INSTEAD OF FIXING ALL OVER CHARGES THEY ADDED MORE ON TWO OF MY ACCOUNT 13 CALLS IN 30DAYS FOR ME TO GET MY ACCOUNTS NOT BUNDLED AN WAY OVER CHARGED FEES AN HOW MANY TIMES DO YOU HAVE TO PAY A ONE TIME FEE????
THAT WHAT IM TALKING ABOUT, CANT GET THEM TO UNDERSTAND THAT CONCEPT IM JUST DONE AS OF MONDAY 8:15 NOV.25TH FREAK IT SPECTUM WILL LOVE TO HAVE ME!!
THATS WHAT I GET FOR BEING A LOYAL ATT CUSTOMER FOR OVER 35YRS. FORGET YOU ATT / DIRECT TV BYE
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: cancel all my services.
ATT Pros: That i thought i was being taken care of, Tv preiums great.
ATT Cons: Phone customer service, Deceptiv, Unreliable network, Cs supervisor and staff webpage chat function nonfunctional.
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