2421 S Woodland Blvd, DeLand, FL 32724, USA
Not resolved

I have been with AT&T for 20 years. A sales person at the store on Woodland Blv in DeLand talked me into getting direct TV.

I specifically said I did not want any changes to the services specifically In Demand. He assured me that there would be no changes. The tech came to install the satellite, I specifically asked a number of questions and was assured of the quality of services and that I had options if the services did not meet my expectations. Well they don’t.

In fact they are pathetic. I’m on the my fifth call and was informed that I will need to pay more to get the same services as before. Additionally I was disconnected 4 times with no calls back and they had difficulty hearing me.

Who is my cell provider? Yess you guessed it AT&T!!!

Product or Service Mentioned: Att Service Transfer.

Reason of review: Not as described/ advertised.

ATT Cons: Misinformation.

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