Not resolved
3.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I asked ur customer service person how much my bill is going to increase because my daughter upgraded to an iPhone 8. Your employee ran down all the gigs for an iPhone 10 and when I reminded her that’s it was an 8, she had NO IDEA of what I’ll be billed!

I wound up calling a retail att store and they told me how much based on months.

Can u not afford to hire people who can speak the same language when it is IMPERATIVE that we get answers? So pissed!

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