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I cannot wait to tell you about my experiences with AT&;;;T. I have been a customer for a very long time now.
I also pay my bill when it is due. But this is what AT&amp;amp;T has been doing to me for the last four months. I get on either my cell phone or my computer to access AT&T.
1. After hitting the sign-in button I get this message with a weird code.
I am told that I cannot sign in.
2. I hit the button that says forgot password
3. I get the opportunity to change my password which is what I do.
4. I then get a code that I have to type into a send box which is what I do.
I am looking right at the code and I put the code in...I actually cut and paste to avoid problems
6. I am told that this is not the correct code,.
7. I am then asked if I would like another way to do it.
8. I say Yes.
Then I am asked for my two security questions which I know by heart now...Dancing and Boston
10. Then I am brought to a place where I can put in a new password which I do.
11. I put in the exact same passing word that I have been using for the last 10 years.
12. AT&T LOVES IT...They say success youve changed your password
I then sign on to my mail and it works for about a week. This is on my computer and iPhone 7plus
14. I have to do this same stuff all over again for the Lovely AT&T.
15. This has been happening for over 4 months now....tell me what would you do if you were me.
I have already changed my TV from Directv to Dish because of all this crap. I am ready to change my phone. Going back to Verizon and definitely going to get a new Internet. Bye Bye AT&T.
I pay $172.00 a month for TV.
Went back to Dish $89.00 a month and $114.00 after 2 years.
Then after all of this guess what happens when I try to sign on. You're gonna love this!!
Let's make sure it's you
To keep your info safe, we'll send you a code to confirm your identity.
How do you want to get your code?
Text to 916-759-****
I'm done....put a fork into me I'm done!!!!!!!!!!!!!!!!!!!!!!
I HOPE TO GOD THAT SOMEONE READS THIS SO THEY WON'T END UP AS I DID.
Preferred solution: Deliver product or service ordered.
Location: Lincoln, California
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