Att Is a joke. I moved into my apartment in january of 2014. And that time I called att to transfer my att service from my old address to my new address.
att sent a technician out about 5 days later. The technician told me that something was wrong with the box on the main line and I was unable to get service at that time. I was told that I would be receiving a call from att when the box was fixed.
About 1 week after that another technician came to my house and told me the exact same thing!
during this time I continued to see att trucks coming to my building for other neighbors who had service. if they had the service why was I unable to get it?
to attempt to make a very long story short I have been attempting to get AT&T to connect my service since that time.Last week I attempted yet once again to have my service connected. I was told I would have a technician out today which is Thursday October 9th 2014.
up unto this point I have talked to someone at att seven times in one week because they kept sending me text messages asking me to call. I called everyday to be told that service was already connected. Now why would I want service if I already had it?
I have missed 4 days of work waiting for techs to come install service. Dont waste your time.
Product or Service Mentioned: Att Service Transfer.
Reason of review: Problem with delivery.
Monetary Loss: $704.
Preferred solution: Let the company propose a solution.