New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.5

Was told I would get two free phones if I switch to AT&T. I would have to pay taxes only to find out 4 months later that I have been charged for them.

I turned in my old phone and was told they would pay it off. Its still outstanding. I made a payment arrangement while I tried to wait for my account screw ups to be fixed, Paid the arrangement only to have my phone cut off the day after. Called customer service they said they don't see a payment arrangement that I would have to go in to a store and show them the confirmation e-mail.

I went to the store showed them and they said they were unable to do anything that I would have to call customer service. This is a joke and completely unacceptable for a business to act like this!

Reason of review: Problems with payment.

Monetary Loss: $1000.

Preferred solution: Full refund.

ATT Cons: Tired of all the lies.

Location: Houston, Texas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ATT Reviews

  1. 1704 reviews
  2. 662 reviews
  3. 247 reviews
  4. 86 reviews
  5. 59 reviews
ATT reviews