I was lied to about AT&T U-verse internet service. I was fast-talked and told it would be $12.95/mo. which was less than what I was paying for regular internet service, which was $29.95/mo. I received a wireless gateway in the mail and then received a letter stating that my monthly bill will be $48/mo. She never said I would be charged $12/per-week. On top of that, I have a one-time charge of $136 (given a number to call to receive a $100 rebate, which I doubt) surcharges and other fees for $11.49, Government fees and taxes for $17.98, which totals $165.47. As well, the prorated charge of $11.20 and a monthly charge of $48. My total bill is $224.67...I will not be paying this and AT&T is in for a treat. I have business degrees and know all about verbal contracts. This is like the "bait and switch" process, only online.
What is bait and switch?
The "bait" is an advertisement luring you with the promise of an unbeatable deal on a product. The switch occurs when you walk into the store and the salesperson tells you the advertised model isn't available but a more expensive model is. The salesperson has "switched" you from the one you wanted to buy.
To my understanding, I was agreeing to $12.95/mo internet service that was cheaper than what I had. I was not told this was a promotional deal and it would increase after X amount of months. By law, a company is required, in full detail, to communicate the offer. In order for the acceptance to be valid, the offeree must have a clear understanding of what is being offered. My stepfather was paying for my internet service,and it was all under his account. All I wanted to do was get it switched under my name since I was paying for it. They suckered me into getting AT&T U-verse offering it a a lower price that was being falsely advertised over the internet. ONLY BY AT&T!
Product or Service Mentioned: Att Rebate.