Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Original review updated by user Nov 11, 2021

I recently last month was going to cancel my At&t fiber services due to a move. The At&t customer service told me that if I kept my service and moved it with me.

They would give me $300, one $200 card and another $100 card. One thing lead to another I switched and I kept reminding them about the offer. I went through 4 people 2 saying I would only get the $200 card and the first person and the last saying I would get $300. However, after switching a month passed and I called and they told me I had to wait another 6 days and to call back because I had to wait until a whole month had elapsed.

When I called back. They informed me that there was no money to give me because there were no rewards due to me. I informed them that I would be canceling my service soon and hung up.

I don't appreciate being lied to in order to get me to keep my services. In fact, I would rather pay more for it by switching than to continue to pay a company that lies to its customers in order to keep them as customers.

Product or Service Mentioned: Att U-verse Internet Service.

Monetary Loss: $300.

Preferred solution: Full refund.

ATT Pros: Internet does work and works well, Price is decent.

ATT Cons: Lack of concern.

Location: Knoxville, Tennessee

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ATT Reviews

  1. 1490 reviews
  2. 610 reviews
  3. 231 reviews
  4. 74 reviews
  5. 37 reviews
ATT reviews