Att customers service rep told me my bill would be 89.00 per month I received a bill for 137.00. I was promised several times a written explanation of why I was lied to on 4 different calls to att.
I never received this email I was promised. Att represntatives are trained to tell the customer one thing and then do something else to make sure the customer gets off the phone and has to call in again until the customer gives up.
Att is committing fraud on a consistent basis. They misrepresent their offers regularly.
Product or Service Mentioned: Att Deal.
Reason of review: Not as described/ advertised.
ATT Pros: Wish i could find something nice to say.
ATT Cons: Customer service and billing.