Atlanta, Georgia
0 comments

Their website does not retain your information, even when you type it in correctly. Your account suddenly does not exist or your information is entered correctly. When you try to answer security questions your answers are not correct. The only way to log into their pathetic excuse of a website is by resetting your password every time you log in. When you try logging in with the new password you just created, you don't exist again.

The only reason I can even fathom about why this is happening is I noticed when I try to log in via my cell number it automatically adds () around the area code. I've always logged in without the extra dashes and it shows up the same way on my paper bill. I've tried deleting the extra marks but you cannot remove them and therefore can't access your account. I tried from three different browsers on a mac and a PC with no luck.

It's pathetic that a company as large as ATT can't get their act together and fix something that they probably won't even acknowledge exists in the first place.

Review #390437 is a subjective opinion of a user.

PRODUCT OR SERVICE Att Account
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"First - I port my phone # from AT&T to Verizon, I receive an email telling me that my final bill is ready (email dated 11/30) I attempt to..." Read more
"I pay $91-$95 per month for phone and internet service with no wireless hotspot. I am on vacation and paid $60 for an international package. I have 6 days to..." Read more
"Terrible company! Terrible customer service. Phone and charger were fried over night (possible fire could have occured) and company refuses to replace phone. Switching to sprint as they cover..." Read more
"a telephone pole on our block burned, the whole block has been out of service. Each time I call the 800 number, I'm outsourced to some random country where..." Read more
"My husband got me a beautiful auqamarine chocolate diamond ring for christmas 2016..sent it out to get sized..3 weeks later got it back and noticed the bottom of the band..." Read more
"I just realized money was being taken from my checking account. Since it is not a large amount, I didn't pay close attention. I have no clue who I have..." Read more
"My order was confirmed April 7, 2017, promised delivery date was April 12-17, I waited kahit lagpas na sa promised delivery date nila, until April 22, bigla kinancel yun order..." Read more
"Wigsis.com website is not what you seeing behind the website is a bunch of thieves ripping consumers off. The pictures of the wigs on the website is nothing like what..." Read more